Senior Call Center Tech Support - 24/7 Diagnostics
Ampcus
Ampcus, Inc. is seeking a Call Center Customer Service Professional - IV in Cary, NC. The role supports a 24/7/365 service operation, serving as the bridge between technology and customers by diagnosing issues, educating users, and driving swift resolutions. Qualified candidates will have 7–10 years of technical support or customer service experience, must be a US citizen eligible for a Public Trust clearance, and may bring telecom service background. #J-18808-Ljbffr Ampcus
- ...Representative Are you a tech-savvy problem solver? Do you... ...customers through inbound phone calls to resolve a variety of... ...friendly environment with a supportive, energetic team We're a... ...organization with bustling 24/7 call centers offering a variety of shifts...SuggestedShift workNight shift
- ...Provide first-level technical support via phone, email, chat, or ticketing tools (Jira /... ...Experience in Technical helpdesk or technical call center support is required. Hands-on experience... ...a drive to excel and willing to work in 24/7 operational environment. #J-18808-Ljbffr...Suggested
- ...Systems USA, Inc. is seeking a Remote Support Engineer to deliver Tier 1 triage... ...MR, XR, VL, and VL modalities in a 24/7 support environment. The role requires... ...field and 3+ years of field/tech support experience in diagnostic imaging. Canon equipment experience...SuggestedRemote jobNight shiftWeekend workDay shiftAfternoon shift
- ...join our talented Team. Job Title: Call Center Customer Service Professional -... ...and dedicated Customer Support Specialist to join our fast-paced, 24/7/365 service operations team. In... ...Responsibilities: Inbound Diagnostics & Troubleshooting: Serve as the...SuggestedShift workNight shiftDay shiftAfternoon shift
- About the Role: The Senior NOC Engineer III (Contact Center) is a senior individual contributor and... ...problems, executing advanced diagnostics across network, server, cloud... ...within a 24x7 model. Support 24x7 operation through on‑call participation and after‑hours...SuggestedRemote jobLocal areaNight shift
- Hcltech-2 is seeking an IT Help Desk Support professional in Cary, NC. This full-time role involves managing service calls, troubleshooting IT issues, and ensuring customer satisfaction... ...SLAs. Applicants must be flexible to work a 24/7 schedule. Company offers confidential...Full timeFlexible hours
- ...This Is Not Your Average Tech Job Are you a hands‑on... ...the desk? AMG Tech Support is seeking skilled, driven... ...installations, hardware diagnostics, and software setup... ...professionalism with clients Be on call and ready to respond to... ...; being on‑call 24/7 is a strong advantage...Hourly payFor contractorsImmediate startFlexible hours
- ...Job Title: Customer Support Specialist Location : Cary... ...to join a high-availability, 24/7/365 service operations environment... ...: Inbound Diagnostics & Troubleshooting : Serve as... ...for incoming customer service calls, conducting thorough initial diagnostics...Shift workNight shiftRotating shiftDay shiftAfternoon shift
- ...Specialist I, a hybrid role based in Morrisville, NC. The selected candidate will provide product applications and technical support for their diagnostic test systems, ensuring exceptional service and customer satisfaction. The ideal candidate has a Bachelor's degree in...
- ...Instructional Support Technician-Telecommunications Analyst Location... ...various test equipment and diagnostic software; Critical... ...voicemail, email integration, remote calling functions, and faxing... ...documentation as related to call centers, Help Desks and Auto Attendant...Contract workFor contractorsWork at officeRemote workMonday to FridayAfternoon shift
$30 - $35 per hour
...Position: Call Center Customer Service Professional - IV Location: Cary, NC... ...experienced and dedicated Customer Support Specialist to join our fast-paced, 24/7/365 service operations team. In... ...resolutions.Responsibilities: ~Inbound Diagnostics & Troubleshooting: Serve as the...Full timeContract workShift workNight shiftDay shiftAfternoon shift- ...Summary: We are seeking a Customer Care Coordinator to support a leading healthcare technology organization by providing... ...operations. Answer incoming customer and engineer calls in a professional, non-call center environment. Coordinate end-to-end service activities...Work at officeRemote workShift workNight shiftWeekend work
- ...career where your skills in diagnostic imaging merge with the charm... ...within a city known for its tech hubs and artistic communities... ...equivalent BLS (Basic Life Support) certification is preferred... ...Adaptable in a fast-paced, patient-centered environment Benefits...Local areaFlexible hoursWeekend work
- ...Job Title : Call Center Customer Service Professional Location : Cary,... ...Role Join a mission-critical support organization operating in a 24x7x365 environment... ...disruptions . Perform initial diagnostics, troubleshooting , and issue...Flexible hoursShift workNight shiftDay shiftAfternoon shift
- ...or in the future. Are you a tech-savvy problem solver? Do you... ...customers through inbound phone calls to resolve a variety of... ...friendly environment with a supportive, energetic team We’re a large... ...organization with bustling 24/7 call centers offering a variety of shifts...Local areaVisa sponsorshipShift workNight shift
$86k - $138k
Canon USA & Affiliates is looking for a Remote Support Engineer to deliver high-quality remote support across multiple imaging modalities. This role is vital in maintaining customer satisfaction and operational efficiency. Candidates should have strong remote troubleshooting...Remote jobShift work$86k - $138k
Remote Support Engineer - MR/CT/VL - req1732 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays... .... Operating within a 24/7 support environment,... ...Canon IQ / KMS), and diagnostic logs Escalate complex... ..., including call handling, escalation...Remote jobWork at officeHome officeShift workNight shiftRotating shiftDay shiftAfternoon shift- ...listening and solving problems? Are you tech-savvy and love to multi-task? Then... ...to our mission, taking inbound calls and providing support that strengthens connections between... ...are a large organization operating 24/7 bustling call centers offering a variety of shifts. With...Shift workNight shift
$33.65 per hour
...Job Title: Customer Services Support Operator Location: Cary, NC... ...gained in routine customer contact calls. Handling inbound calls, in... ...phone calls (non–call center environment). Troubleshoot... ...best part? They are available 24/7, so you can connect whenever...Contract workTemporary workRemote workWorldwideShift work- ...Representative Are you a tech-savvy problem solver? Do you... ...customers through inbound phone calls to resolve a variety of... ...friendly environment with a supportive, energetic team We're a large... ...organization with bustling 24/7 call centers offering a variety of shifts...Shift workNight shift
$46.63 - $50.48 per hour
...VMware Solution (AVS) operations support team. In this role, you will... ...for providing comprehensive 24/7 technical support for Microsoft... ...This position requires strong diagnostic skills, effective... ...environment. Participate in on‑call rotations, collaborate with cross...Contract workWork at officeRotating shift- ...Call Center Customer Service Professional IV Location: Cary, NC (Local... ...IV to join a fast-paced, 24/7/365 service operations team.... ...customers, providing technical support, troubleshooting issues, and... ...service calls, performing initial diagnostics and troubleshooting technical...Local areaWork from homeMonday to FridayShift workNight shiftDay shiftAfternoon shift
$30 - $35 per hour
...Call Center Customer Service Professional IV Work Model: Hybrid (On-site Tuesday,... ...Shift Information Our operations run 24/7/365. To support this, we operate on three primary... .... Key Responsibilities Inbound Diagnostics & Troubleshooting: Serve as the primary...Work from homeMonday to FridayShift workNight shiftDay shiftAfternoon shift$26 per hour
...with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T... ...communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer...Hourly payFlexible hoursAfternoon shift- HCL Technologies in Cary, NC is seeking a Service Desk professional to provide IT support onsite and remotely, including 24x7 readiness and SLA-driven incident management. You will install and maintain laptops/desktops, support MS Server/Desktops and Office 365, and escalate...Remote work
- A technology support provider seeks a dedicated technical support professional in Morrisville, NC. You will provide first-level support via phone and email, troubleshoot Windows issues, manage user accounts in Azure AD, and support Microsoft 365 applications. Candidates...
$16 - $17 per hour
...programs ~ A stable working environment we invest in our care team ~ Paid time off ~ Health insurance ~401k ~24/7 on call clinical manager support We have current job openings in the following locations: Holly Springs Raleigh Apex Wake Forest...Hourly payWeekly payWork experience placementLocal areaImmediate startFlexible hours- Aditi Consulting in Cary, NC is seeking a Network Support Specialist who embodies integrity, accountability, respect, and excellence. You’ll provide technical support to customers, maintain devices in client networks, and document interactions with our tools. You will mentor...Night shift
- ...Duties and Responsibilities Manage large amounts of incoming calls. Identify and assess customers' needs to achieve satisfaction... ...Associate Degree Customer Service Experience in a call center setting Working Conditions This job operates in a call center...Work at officeMonday to Friday
$750 per week
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...Part timeCasual workRemote workFlexible hours
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