Billing Specialist

Job Description

Job Description

Key Responsibilities

Billing & Invoicing (High-Volume)

• Prepare, review, and process invoices and client statements accurately and timely in a high-volume environment.
• Ensure billing entries align with firm policies, matter requirements, and contingency case structures (as applicable).

Court E-Filing / Court-Related Billing Support (Strongly Preferred)

• Support billing workflows that intersect with court e-filing activities , including tracking filing-related costs, documentation, and invoice support.
• Work with internal teams to ensure court-related transactions are recorded correctly and are easy to retrieve for audits, disputes, or case review.
• Complete daily e-filing activity and import related court cost transactions into the firm’s system of record; research and resolve exceptions (incorrect matter assignments and duplicate transactions) to ensure accurate client invoicing.

Process Building & Continuous Improvement

• Partner directly with the Director of Accounting to build and standardize billing processes:
  • Create checklists and SOPs
  • Define quality controls and approval steps
  • Identify bottlenecks and implement improvements
• Track recurring billing issues (missing documentation, timing issues, cost coding problems) and recommend solutions.

Reporting & Administrative Support

• Maintain accurate billing records, logs, and status tracking (invoice lifecycle, exceptions, outstanding items).
• Prepare routine and ad hoc reporting related to billing volume, turnaround time, error trends, and follow-ups.
• Respond professionally to internal and external inquiries regarding invoice status and documentation.
• Perform monthly credit card and bank account reconciliations, ensuring all transactions are accurately recorded for invoicing. Resolve and report all discrepancies in a timely manner.
• Track, report, and resolve outstanding/uncashed checks; partner with Litigation Department Supervisors to determine course of action (reissue, stop payment, void, or other firm-approved resolution) and document outcomes.

• Required Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree in Accounting/Finance/Business preferred.
• 2+ years of billing, accounting support, or revenue-cycle experience (law firm experience preferred).
• Ability to thrive in a high-volume, deadline-driven environment with strong attention to detail.
• Strong written and verbal communication skills and comfort working cross-functionally.
• Proficiency with Microsoft Office, especially Excel (filters, sorting, basic formulas; more advanced skills are a plus).
• Strong organizational skills, ability to prioritize, and a consistent follow-through mindset.

• Preferred Qualifications

• Prior law firm billing experience
• Court e-filing process experience (e.g., familiarity with typical e-filing workflows, filing fee handling, and related documentation).
• Experience helping build or improve administrative/accounting processes (SOP writing, checklists, workflow documentation).