Sales Account Manager (1057)

Salary Range: $72,600.00 to $104,300.00 per year Embark on a rewarding career with Fire Safety and Protection (FSP)! FSP’s rich multi‑decade history is built on lasting customer relationships and continued high‑quality service. We offer a full suite of life safety solutions across the U.S. and Canada. Our certified technicians deliver code‑compliant fire safety solutions tailored to our customers’ needs, serving as a single source for inspection, maintenance, repair, design and installation of fire and security systems. With continuous training in the latest technologies and regulations, our customers trust us for high‑quality workmanship that keeps building systems in optimal condition for ongoing safety. We are military friendly! FSP values the dedication and discipline of military veterans and accepts technical certification credit for relevant experience. Learn more here. Job Description The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role drives business growth by providing expert consultation on life safety and security solutions, ensuring client satisfaction, and achieving sales goals. The Sales Account Manager acts as the primary point of contact for clients and coordinates with internal teams to deliver quality service and compliance‑driven solutions. Key Responsibilities Account Management & Business Development Build and maintain strong, long‑term relationships with clients by understanding their life safety and security needs. Develop and execute account plans to grow the business with key clients. Identify new business opportunities through proactive engagement with existing, new, and dormant accounts. Drive inspection renewals, service agreements, and system upgrade opportunities. Serve as the main liaison between the client and internal teams to ensure clear communication and responsive service. Consistently meet or exceed sales targets and performance metrics. Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection. Coordinate with installation, service, and design teams to ensure projects are completed to customer satisfaction, on time, within budget, and in compliance with customer and regulatory requirements. Administrative & Reporting Complete daily CRM updates to ensure all activities, contacts, opportunities, and forecasts are accurately recorded. Promptly respond to all lead generation inquiries and participate in all meetings scheduled through the lead generation program. Track and report daily metrics. Communicate with the team on customer and project changes during daily huddles. Provide regular reports on sales activities, opportunities, and forecasted revenue to senior management. Stay informed about the latest products, technologies, and regulations related to fire and life safety products. Perform all other related duties assigned by your manager. Qualifications Bachelor’s degree in business, marketing, engineering, or a related field (or equivalent industry experience). 2+ years of experience in sales, account management, or customer service within the life safety, fire protection, or security industry preferred. Demonstrated success in meeting or exceeding sales targets. Excellent communication, negotiation, problem‑solving, and presentation skills. Proficiency with CRM tools and Microsoft Office Suite. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to travel. Benefits Company Paid Benefits Life/AD&D Long Term Disability Employee Assistance Program Paid Time Off (PTO) 7 Paid Holidays and 1 floating holiday (employee choice) Paid jury duty and bereavement leave Voluntary Health Benefits Medical, Dental, Vision Voluntary Life/AD&D Voluntary Short‑Term Disability Supplemental Benefits: Voluntary Accident, Voluntary Critical Illness Legal Services HSA / Health Care and Dependent Care FSA Plans Additional Benefits 401(k) Retirement Plan (Traditional & Roth) Why FSP? Supportive Culture: ongoing training and employee support. Career Growth: guidance from industry experts, tuition reimbursement, and pay incentives. Broad Opportunities: diverse locations and roles across the eastern U.S. and Canada. Client‑Centered: dedicated service to commercial property owners and facility managers. Rapid Growth: expanding and investing in new markets. Professional Development FSP is committed to career advancement in the Fire and Life Safety Industry. We offer program sponsorships, including a NICET certification program that reimburses employees for the costs of NICET Level I, II, III, IV study materials and testing, with tiered pay increases upon certification achievement. Health & Safety We prioritize the safety and health of each employee. FSP strives to maintain a safe and productive work environment, preventing illnesses and injuries. Employees are empowered to create and maintain safe and healthy conditions. FSP Equal Opportunity Employer Statement We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr Fire Safety and Protection