Business Service Assistant (Specialist)

Job Description and Duties

Under the immediate supervision of the Business Services Officer Supervisor I and II, the Business Service Assistant (BSA) independently performs technical and analytical work for a wide variety of business service functions necessary to support an office of over 400 attorneys, paralegals, secretaries and other administrative and professional staff.

The BSA is responsible for independently performing the following duties: researching and analyzing information on various vendors and other supply sources; prepare work order requests; gather and negotiate bid quotes with vendors; prepare and submit the JUS 8890 (Purchase Requisition Form) to the Purchasing Unit for acquisition of items from vendors and State contract suppliers; coordinate services with vendors and act as liaison between service providers and office departments; coordinate and direct interoffice moves and modular reconfigurations; ensure the efficient use of storage space and stock rooms; coordinate and prepare the necessary paperwork for the purchase of minor equipment, such as price quotes, equipment features and specifications; and provide backup to other business service staff. Respond to employees' inquiries about monthly attendance input on Workday online portal, including; attorney, paralegal, legal support, seasonal clerks, and retired annuitants. Schedule and manage Live Scan appointments and process fingerprints. Prepare new hire packets and coordinate with Personnel Specialists to ensure all health, dental, and vision benefits forms are processed in a timely fashion.

You will find additional information about the job in the .

Working Conditions

This position is not eligible for telework/hybrid. Schedules are based on business needs and may be re-evaluated as Department needs change.

Special Requirements

• A fingerprint check will be required.
• Clearly indicate the Job Control Code ( JC-532991) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties.  All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma.  An official transcript will be required upon appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to work independently, cooperatively and tactfully with management and staff
• Ability to work in a team environment
• Flexible
• Ability to demonstrate initiative
• Willingness to assume increased responsibility and special projects
• Ability to write and communicate effectively
• Excellent organizational skills
• Excellent computer skills
• Good attendance and punctuality

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Link

To be considered for the job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have eligibility, you must take the exam for this classification.

Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin. Examination links can be found below:

Business Service Assistant: 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A Cover letter is required and must be included

  Important Information:

  Applicants are prohibited from using artificial intelligence software (e.g., ChatGPT, Claude AI) in the creation of the Statement of Qualifications.