Business Office Assistant

Business Office Assistant

City View Post Acute is a premier skilled nursing and rehabilitation facility dedicated to providing top-quality healthcare and compassionate service to our residents. We pride ourselves on cultivating a supportive, professional, and collaborative work environment. We are looking for an organized, energetic, and detail-oriented Business Office Assistant to join our administrative team.

As the Business Office Assistant, you will play a crucial role in maintaining the smooth operation of our facility's business office. You will assist with a variety of administrative financial tasks, including accounts receivable, payroll support, billing inquiries, and resident trust fund management. This role requires excellent organizational skills, a strong knack for numbers, and a compassionate approach to communicating with residents and their families.

Key Responsibilities

• Billing & Collections: Assist the Billing and Collections Manager with data entry, preparing invoices, tracking account balances, and following up on private pay, Medicare, and Medi-Cal claims.
• Accounts Receivable & Payable: Process daily cash receipts, log payments, and manage documentation for facility invoices and vendors.
• Resident Accounts: Maintain accuracy for resident financial folders and oversee the safe handling and balance reporting of the resident trust fund.
• Reception & Administrative Support: Answer incoming business office calls, address administrative inquiries from families or insurance providers, and maintain clear digital and physical filing systems.
• Compliance & Reporting: Assist in preparing financial files for internal tracking and state audit requirements.

Qualifications & Skills

• Experience: 12 years of experience in a business office, accounting clerk, or administrative assistant role. Experience in a healthcare facility, skilled nursing facility (SNF), or post-acute setting is highly preferred.
• Education: High school diploma or equivalent required; an Associate's degree in business administration, accounting, or finance is a plus.
• Technical Skills: Proficiency in Microsoft Office Suite (especially Excel) and experience with electronic healthcare billing platforms (e.g., PointClickCare) is strongly favored.
• Core Competencies: Strong attention to detail, numerical accuracy, clear communication, and the ability to maintain a high level of confidentiality.

We value our employees and offer a comprehensive benefits package for full-time members:

• Comprehensive Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and holiday pay
• 401(k) retirement plan option
• Direct career growth and professional development opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.