Remote Inbound Customer Service Representative

Join the team at Adecco as a Remote Inbound Customer Service Representative, supporting a leading wireless communications company from the comfort of your home. If you have excellent communication skills, a passion for helping others, and the desire to provide top-tier customer support, this entry-level opportunity is perfect for you.

Position Overview:
As a Remote Inbound Customer Service Representative, you will handle incoming customer calls with professionalism and courtesy. Your primary responsibilities include resolving inquiries, providing accurate information, and ensuring an exceptional customer experience-all while working remotely.

Key Responsibilities:

• Answer inbound customer service calls in a courteous and professional manner
• Adhere to scripts, procedures, and client guidelines for consistency and quality
• Provide accurate solutions and information to customer questions
• Offer additional resources and assistance when appropriate
• Document all customer interactions thoroughly and accurately
• Escalate issues following established protocols
• Maintain open communication with supervisors and team leads
• Protect confidential customer information, ensuring privacy and security
• Meet quality, attendance, and performance standards

Qualifications & Requirements:

• No formal education required-entry-level positions available
• Strong communication and listening skills
• Technical equipment necessary to work efficiently:
  
  • Windows PC with Windows 10 or Windows 11
  • Minimum 8 GB RAM and Quad-Core processor
  • USB wired headset and dual monitors
  • Wired internet with minimum speeds of 80 Mbps download and 15 Mbps upload
• Equipment and internet connections not permitted: MacBooks, Chromebooks, Satellite Internet, Mobile Hotspots, and wireless extenders

Schedule & Training:

• Mandatory training from July 20 to July 31, Monday through Friday, 9:00 AM - 5:00 PM CST
• Operating hours are 7 days a week; availability required
  
  
  • Monday - Friday: 12:00 PM - 10:00 PM EST
  • Weekends: 10:00 AM - 7:00 PM EST

Why Join Adecco?
This role offers a remote work environment with flexible scheduling, ongoing support, and opportunities for career growth within the customer service industry. You'll gain valuable experience working with a reputable organization and develop your skills in a dynamic, customer-focused setting.

If you're looking for a rewarding entry-level position with room for advancement, apply today through Adecco !

Pay Details: $14.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.