FRONT DESK AGENT
Tru by Hilton Midtown - Cleveland, Ohio
Be the Face of Our Hotel!
Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you!
Why You’ll Love It
- Make a direct impact on guest satisfaction every day
- Work in a dynamic, team-oriented environment
- Competitive pay, flexible schedules, and opportunities to grow in hospitality
- Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations
What You’ll Do
- Greet guests warmly, build personal connections, and anticipate their needs
- Manage guest check-in/out, reconcile accounts, and handle cash or card transactions
- Promote brand loyalty program and follow brand hospitality sales standards
- Staff and maintain the market area, ensuring stock is organized and shelves are tidy
- Record guest requests, special needs, early arrivals/late departures, and communicate issues
- Conduct property walk-arounds, report safety/security issues, and pick up trash or items needing attention
- Assist with maintenance requests and coordinate with on-property maintenance as needed
- Complete all required training and compliance tasks, including CPR and TIPS certification
- Maintain a clean, organized front desk, dry storage, and adjacent areas
- Support smooth communication between all hotel departments
Who You Are
- Guest-focused, friendly, and professional
- Reliable with flexible availability, including evenings, weekends, and holidays
- Skilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners)
- Strong communicator and problem solver
- Physically able to stand for long periods and perform light lifting as needed
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the FRONT DESK AGENT in Kalamazoo, MI vacancy
- ...A Look Into Working in the Front Office The dynamic front office team at Greenleaf Hospitality Group plays a crucial role in creating exceptional guest experiences. From valet to concierge, as a front office team member, you'll handle guest interactions with a professional...SuggestedLocal areaFlexible hoursShift workWeekend work
Greenleaf Hospitality Group
Portage, MI2 days ago - ...experience that reflects Warner’s core values of teamwork, respect, excellence, adaptability, and service. In addition to managing front desk responsibilities, this position provides administrative support to the practice group, helping ensure efficient and organized...SuggestedFull timeWork at officeRemote workMonday to Friday
Warner Norcross + Judd
Kalamazoo, MI3 days ago $45 per hour
Description Your Path Family Law is a growing family law firm that helps clients navigate divorce and child custody matters with compassion, authenticity, and integrity. We are looking for a dependable, friendly, and organized Receptionist/Administrative Assistant...SuggestedWork at officeYour Path Family Law
Kalamazoo, MI2 days ago- ...information and any other necessary data Data entry into EHR systems. Scheduling appointments on the phone and at checkout desks Collecting outstanding balances and copays Providing patients with support and guidance as needed Maintaining safe,...Suggested
Dermatologists of Central States
Kalamazoo, MI2 days ago - Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information...SuggestedWork at office
Beacon Health System
Kalamazoo, MI3 days ago $16 - $18 per hour
Your Path Family Law is a growing family law firm that helps clients navigate divorce and child custody matters with compassion, authenticity, and integrity. We are looking for a dependable, friendly, and organized Receptionist/Administrative Assistant to help create a...Hourly payWork at officeYour Path Family Law
Kalamazoo, MI2 days ago$17 - $18 per hour
...across the organization to ensure efficient, compassionate care and smooth office operations. Key Responsibilities Perform front desk duties including answering phones professionally, managing messages, and scheduling appointments. Support intake procedures by...Hourly payFull timeWork at officeMonday to FridayNew Oakland Family Centers
Portage, MI4 days ago- ...Destiny Dental, an affiliate of ProSmile, is seeking a friendly and organized Front Desk receptionist to join our Operations team in a growing dental network. The role focuses on greeting patients, scheduling, handling paperwork, and supporting insurance processes in...Work at office
ProSmile Holdings, LLC
Kalamazoo, MI4 days ago - Medical Secretary II (Infusion Scheduler) Team Bronson is compassionate, resilient and strong. We are driven by positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding...Full timeWork at officeShift workDay shift
- ...Christ Steady, positive attitude, people-oriented, team player, customer service minded Proven experience as an Office Manager, Front Office Manager or Administrative Assistant Experience with bookkeeping and Quickbooks online Knowledge of Office Administrator...Full timeWork at office
New Life Church
Portage, MI1 day ago - Sales & Leasing Coordinator We're looking for an energetic Sales & Leasing Coordinator to join our team! Assist Sales & Leasing Specialists and Community Managers with selling and leasing homes, marketing and showing properties, and coordinating closings. Help create...Hourly payPermanent employmentTemporary workLive outWork at officeFlexible hoursNight shiftAfternoon shift
Cambio Property Management, LLC
Kalamazoo, MI6 days ago - Dental Receptionist/Administrator Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success...Contract work
Dental Dreams
Portage, MI18 hours ago - Receptionist I Job Locations US-MI-Kalamazoo Requisition ID 2026-21354 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time Overview Act as the first point of contact for outside visitors, vendors, etc. ...Full timeWork at officeLocal area
Canon U.S.A., Inc.
Kalamazoo, MI2 days ago - Customer Service Representative Provides quality customer service to customers by phone or in person. Performs some or all of the responsibilities below. Schedule: Monday through Friday, 8:00am-5:00pm Pay Rate: $17/hr Major Responsibilities Responds to customer inquiries...Work at officeMonday to Friday
First Student
Kalamazoo, MI1 day ago $16 - $18 per hour
Customer Service Representative / Scheduler Are you the kind of person who keeps everything running smoothly, stays calm on a busy phone line, and genuinely enjoys helping people? We're looking for a Customer Service Representative / Scheduler to be the friendly first...Maple Hill Auto Group
Kalamazoo, MI4 days ago- ...Patient Services Representative IGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient...Temporary workWeekday work
Midwest Vision Partners
Portage, MI5 days ago - The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals. Key Responsibilities Processing all transactions in accordance with company policies and procedures Assisting...Work at officeFlexible hoursAfternoon shift
Helzberg Diamonds Shops, Inc.
Portage, MI2 days ago $19 - $22 per hour
Office AssistantSenior Helpers of PortageNon-exempt hourly position: $19 to $22 per hour, depending on experienceWe are seeking an Office Assistant who is passionate about making an impact on people's lives. At Senior Helpers of Portage, we provide care and comfort so ...Hourly payWork at officeLocal areaSenior Helpers
Kalamazoo, MI4 days ago- ...opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely...Weekly payWork at officeImmediate start
Caliber
Portage, MI4 days ago $25 per hour
Job Type Full-time Description Monday - Friday; 7:30 am - 4:30 pm Are you looking for a fun, rewarding career dedicated to helping children reach their full potential? If so, we want YOU to join us as Clinical Administrator at Lighthouse Autism Center...Full timeLive outWork at officeMonday to FridayLighthouse Autism Center
Kalamazoo, MI1 day ago- Kenco Logistics Office Administrator At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and...Temporary workWork at officeShift work
KENCO CORPORATION
Portage, MI1 day ago - Why Us:With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger...Local area
Hanger
Kalamazoo, MI3 days ago - Transportation Scheduler The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center. PACE is an alternative to nursing home care and through an interdisciplinary care team (IDT) of physicians...
- Patient Representative Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, ...Full timeShift workDay shift
$15 per hour
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum...Part timeFor contractorsWork experience placementAfternoon shiftThe Sherwin-Williams Company
Kalamazoo, MI3 days ago$15 per hour
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum...Contract workPart timeFor contractorsWork experience placementLocal areaAfternoon shiftSherwin-Williams
Kalamazoo, MI2 days ago$19.5 per hour
...pride. Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection...Work experience placementWork at officeDay shift- Burlington - - Responsibilities: Receive freight and convey shipments to backroom; Ticket, store, move, and display merchandise; Stock, organize and present new merchandise on sales floor; Perform other tasks as assigned by manager
Burlington
Portage, MI2 days ago $45k - $75k
...focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Use a...For contractorsFlexible hoursFrederick Milton - State Farm Agent
Kalamazoo, MI5 days ago$14.3 per hour
Stocking AssociateIf you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills...Hourly payPart timeFlexible hoursNight shiftBurlington Stores
Portage, MI2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to FRONT DESK AGENT. Be the first to apply!
Related searches
- ophthalmology receptionist Kalamazoo, MI
- assisted living receptionist Kalamazoo, MI
- clinic receptionist Kalamazoo, MI
- front desk agent Kalamazoo, MI
- receptionist Kalamazoo, MI
- acupuncture receptionist Kalamazoo, MI
- receptionist customer service Kalamazoo, MI
- ultrasound receptionist Kalamazoo, MI
- customer service front desk receptionist Kalamazoo, MI
- insurance receptionist Kalamazoo, MI