Deposit Initiative Manager

Regular or Temporary Regular Language Fluency English (Required) Work Shift 1st shift (United States of America) Job Description This role is an office role requiring working in office five days per week in one of the locations listed below. Leads end-to-end delivery of strategic deposit and debit initiatives across Consumer & Small Business Banking (CSBB), ensuring alignment to growth, modernization, and client experience objectives while driving execution across product, technology, operations, and risk. Provides support to strengthen the operating model across a single business line spanning 10M accounts, $160B balance, and 50+ deposit products. Leverages a working knowledge of multiple banking systems to lead projects including the analysis of the issue, develop short and long-term plans, and consult on policies, processes, and practices for the resolution of issues for personal and small business deposit and debit card products, including supporting and managing regulatory and legislative projects on an ongoing basis. Essential Duties Support the overall end to end consumer and small business deposit and debit card integration activities ensuring a successful integration including but not limited to product definitions and product mapping, client communications, teammate training, and updates to documents and procedures. Manage the mitigation/resolution of potential business risks associated with consumer and small business deposit products or processes by working with internal teams on root cause analysis; identify short-term and long-term action items for resolution and remediation of the issue. Manage complex projects and initiatives such as new products, product enhancements, risk, regulatory or client remediation projects for consumer and small business deposits & debit card. Utilize understanding of the business line's operations, products/services, systems, and the associated risks/controls and provide consultation, advice, and support to others for consumer deposit products that support the overall business objectives. Working knowledge of multiple banking systems, channel platforms, and their interfaces to deposits. Ability to work collaboratively with cross functional leaders to drive effective outcomes for clients, teammates, and shareholders. Required Qualifications College degree or equivalent education, training and work-related experience Ten years of financial services work related experience Demonstrated proficiency in basic computer applications such as Microsoft Office software products Experience with organizing and prioritizing multiple tasks and projects Maintains sensitive and confidential information Ability to collect, analyze, and interpret data and information to provide recommendations with limited oversight Ability to communicate in a clear, concise, and logical manner at the level necessary to satisfactorily perform the position responsibilities Preferred Qualifications Advanced knowledge of banking operations, policies and procedure Perform with a high degree of authority and autonomy in securing understanding and cooperation with internal and/or external contacts Knowledge of MS Visio and MS Project Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full‑time or part‑time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E‑Verify IER Right to Work #J-18808-Ljbffr Truist