Supervisory Program Analyst
TSA
Supervisory Program Analyst Position
This Supervisory Program Analyst position is located at John F Kennedy International Airport (JFK), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: metrics management, management controls, local hiring, transportation security processes, administrative management and oversight, and other managerial duties impacting employees and managers in more than one organizational component, project, or program. You will report to the Assistant Federal Security Director - Mission Support (AFSD-MS), Deputy Federal Security Director (DFSD), or Federal Security Director (FSD).
Duties include but are not limited to:
- Providing overall management and administrative support in accomplishing team objectives and serving as a first line supervisor over multiple units, projects, or programs within an airport.
- Monitoring and communicating the efficiency of airport operations through overseeing and managing the collection and analysis of performance metrics for specific programs.
- Providing support for the collection and analysis of ongoing and new performance measures to ensure consistency and overall clarity in reporting and application.
- Providing recommendations to the AFSD, DFSD, or FSD for the development, management, and improvement of complex programs and processes related to airport operations.
- Determining appropriate communication vehicles and processes to ensure critical information is reported in a timely manner to the appropriate airport leadership. Coordinating with other departments or divisions to implement plans and improvements.
- Performs program and work planning, execution and control, management improvement and control, and business management control.
- Preparing monthly, quarterly, and interim reports on metrics to monitor effectiveness of airport operations.
- Providing recommendations to set priorities among a number of pressing issues.
- Developing recommendation and implementing new or modified guidelines, work processes, and operations to maintain and improve the effectiveness, efficiency, and timeliness of processes and information dissemination. Applying experience and comprehensive knowledge to create new and innovative approaches to managing and performing airport processes and programs.
- Serving as a liaison with Program Analysts at spoke airports, departments or divisions, and specializations to ensure comprehensive evaluations are conducted and completed within suitable timeframes to provide timely and complete advice and data management.
- Defining plans and organizing assigned resources (staff, budget, equipment, etc.) to accomplish objectives for the component(s) managed. Managing budget and deciding whether to request addition resources or reallocate resources among organizational components, projects, or programs.
- Identifying problem areas; developing and recommending new policies and procedures for resolution.
Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.
Supervisory/Managerial Trial Period Requirements:
Unless previously completed, you must satisfactorily complete a one-year supervisory trial period to continue in this supervisory/managerial position.
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