Director Managed Care Medical

Director, Patient Support Services This highly visible role combines operational leadership, manufacturer and provider partnerships, team development, and patient-centered program improvement. Lead and develop 4–8 Therapy Operations Managers and their teams Oversee performance, productivity, quality, patient safety, and program scalability Manage relationships with pharmaceutical manufacturers, providers, and health systems Lead business reviews, performance discussions, and operational escalations Establish KPIs and turn performance data into actionable improvements Partner with Clinical, Intake, Reimbursement, Quality, and Patient Services teams Bachelor’s degree required; MBA, MHA, or related master’s preferred ~Experience managing managers and building high-performing teams ~ Knowledge of rare disease workflows, regulatory requirements, and accreditation standards ~ Strong manufacturer-facing, client-management, and executive presentation skills ~