Application Support Engineer

Akkodis is seeking an Application Support Engineer for a Contract job with a client in Nashville, TN . The ideal candidate must have strong experience with OpenText Enterprise Content Management (ECM) platforms, including Content Server, Documentum, or Extended ECM, along with expertise in configuration, customization, administration, and enterprise integrations.

Rate Range: $57/hour to $61/hour ; The rate may be negotiable based on experience, education, geographic location, and other factors.

Application Support Engineer job responsibilities include:

• Design, develop, and implement OpenText ECM solutions based on business and technical requirements.
• Configure, customize, and administer OpenText Content Server, Extended ECM, and related modules .
• Integrate OpenText platforms with enterprise applications such as SAP, CRM, and other business systems using REST APIs and web services.
• Perform system administration activities including upgrades, patching, performance tuning, and environment maintenance .
• Troubleshoot application, integration, and platform issues while providing ongoing production support.
• Collaborate with business stakeholders, architects, and development teams to deliver scalable ECM solutions.
• Support enterprise migration, modernization, and digital transformation initiatives involving content management platforms.

Desired Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering , or related field (or equivalent experience).
• 7+ years of experience with OpenText Enterprise Content Management platforms .
• Strong hands-on expertise with:
  
  • OpenText Content Server
  • OpenText Extended ECM
  • Documentum
  • OpenText Administration & Configuration
• Experience integrating OpenText solutions with SAP and other enterprise applications .
• Strong knowledge of REST APIs, Web Services, and enterprise integration patterns .
• Experience troubleshooting, maintaining, and optimizing ECM environments.
• Excellent analytical, communication, and problem-solving skills.

Preferred Qualifications:

• Experience with OpenText xECM, Archive Center, and Records Management .
• Experience supporting Azure or AWS cloud deployments .
• Knowledge of ECM migration and modernization projects.
• Familiarity with Java, .NET, or other scripting/programming languages .
• Retail industry experience is a plus.

This position requires the use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access to controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including some refugees and asylees, or 2) to certain foreign nationals that have received an export license.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Vaibhav.Singh@ akkodisgroup.com


Pay Details: $57.00 to $61.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.