Area Manager - Chico's - Atlanta
Chico's
POSITION OBJECTIVE:
This position is responsible overseeing a group of stores within a designated market, providing strategic leadership and business acumen skills within the market to maximize store performance and profitability. This role preserves the culture and reinforces consistent customer experiences and operational standards through leading, coaching, and accountability.
FUNCTIONAL RESPONSIBILITIES:
• Influences and promotes an environment where all associates are held accountable and are rewarded for creating exceptional customer experiences
• In partnership with District Sales Manager and business partners, executes key company initiatives to ensure consistency across the organization relating to selling culture, brand expression, operations, and technology.
• Teaches, develops, and mentors leaders to make decisions that are in alignment with company events and objectives and always in the best interest of our customer.
• Responsible for attracting, selecting, developing, and retaining talented teams that inspire culture and drive hospitality.
• Assesses and educates talent, building high-performing teams and establishing succession for future growth.
• Cultivates an environment that encourages self-accountability and drives their own professional development.
• Identifies opportunities in collaboration with Store Manager to improve overall business performance within each store.
• Inspires others by modeling Brand style through their own personal stye expression.
• Ensures visual execution directives and product placement within brand guidelines and maintains visual expectations as defined by brand’s visual flexing requirements. Models’ expectations on store visits and ensure Area’s leadership’s capacity to merchandise to drive sales and protect experience.
• Ensures that stores maintain a solid foundation of operational excellence to maximize sales and profit and to minimize loss.
• Ensures compliance of all company policies and procedures as well as local, state, and federal employment law.
• Ensure consistent expense management and payroll control.
• Values individuality and leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the tam to be their best.
COMPETENCIES:
• Culture: Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Decision Quality: Making good and timely decisions that keep the organization moving forward.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
QUALIFICATIONS:
• Bachelor’s Degree preferred; High School Diploma required
• 3+ years store leadership experience within specialty retail preferred
• Ability to have oversight to a group of stores in a designated market and lead a team of direct reports
• Outstanding leadership, communication, and interpersonal skills. Ability to foster a rich, collaborative environment
• Knowledgeable in the latest organizational technology, and the ability to adapt, role model, and teach
• Knowledgeable about the Brand and is current with fashion, trends, styling and fit
• Proficient computer skills; Word, Excel, PowerPoint, Outlook, tablet/mobile devices, and social media
• Ability to travel, work weekends, and attend networking events when the business requires
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