Liquidity & Account Solutions- Money Market Funds- Product Associate

Job Description

Promote innovation in product development, user research, and analysis to shape and optimize our offerings

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Money Market Funds within Liquidity & Account Solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Management team to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

• Considers and plans for upstream and downstream implications of new product features on the overall product experience

• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

• Assist in writing and defining requirements to support product development

• Support product strategy execution by contributing to the product vision and near-term strategy across off balance sheet Investment solutions between Payments and Partnership platforms and solutions .

• Support go-to-market readiness by helping create and maintain marketing materials, training content, user guides, FAQs, onboarding procedures, and internal enablement documentation to optimize product use, options and overall solution adoption.

• Develop and maintain performance reporting that tracks outcomes such as revenue realization, balances, client adoption, and product/platform usage; automate or streamline reporting where feasible.

• Define and track product success metrics by helping build the measurement framework and monitoring KPIs such as cost-to-serve, feature adoption, risk posture, controls effectiveness, operational reliability, and client experience outcomes.

• Execute components of the Liquidity Solutions Off-Balance Sheet product strategy by supporting product offering evolution, platform rationalization efforts, and the articulation of marketing messages/positioning for excess cash and short-term investment solutions.

• Assist in driving product modernization efforts for core off balance sheet investment products through support of technology transformation, product feature enablement, data enhancement projects and commercialization efforts.

Required qualifications, capabilities, and skills 

• 3+ years of experience or equivalent expertise in product management or a relevant domain area

• Demonstrated knowledge of product development methodologies and lifecycle management

• Experience driving product initiatives through discovery, requirements definition, and execution

• Growing expertise in data analytics, insights, and data literacy

• Effective communicator with the ability to influence and collaborate across teams

• Resourceful self-starter with a results-oriented mindset

 

Preferred qualifications, capabilities, and skills

• General familiarity with Liquidity products; specific knowledge and/or experience with short-term investment products and/or money market funds would be a plus

• Experience within a Commercial Bank, Asset Manager and/or Financial technology company interfacing with commercial clients with short-term investments would be a plus

• Acumen towards general data & analytics management; experience in designing and organizing data for analytical consumption

• Demonstrated prior experience working in a highly matrixed, complex organization

• Bachelors Degree

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.