Accounts Receivable Clerk

Accounts Receivable ClerkThe Accounts Receivable Clerk in the Office of Student Accounts is responsible for performing a variety of financial and customer service functions related to student tuition and accounts receivable operations. This includes billing, posting payments, processing receivable adjustments, maintaining tuition receivable balances, and supporting specialized programs such as third-party billing, military benefits, and institutional loan programs. The position reports directly to the Bursar/Director of Student Accounts or designee and requires accuracy, attention to detail, and a strong commitment to student service.Responsibilities/DutiesMaintain and manage tuition receivable accounts, including assessment of charges, tracking balances, and monitoring outstanding tuition.Post accounts receivable updates and adjustments, ensuring all transactions are accurately reflected in the student information system.Monitor accounts receivable aging reports and follow up on overdue balances.Process and monitor receivable balances, including wire transfers, electronic bill payments, and third-party payments, ensuring proper application to student accounts.Administer and manage third-party billing, including invoicing, tracking payments, and ensuring timely and accurate account posting.Process and track senior tuition waivers and tuition waivers and remission programs, ensuring compliance with institutional policies.Coordinate and process all payment arrangements for the College's Hackerman Loan Program.Collaborates with the VA Services Coordinator to ensure timely processing of invoices and payments for military-affiliated students.Provide responsive and professional customer service support to students, families, faculty, and staff regarding tuition, collections, billing, and account inquiries.Perform account reconciliations, identify discrepancies, and resolve issues in a timely manner.Monitor and follow up on outstanding tuition balances, supporting collection processes as appropriate.Maintain compliance with federal, state, and institutional regulations, including FERPA.Assist with audit preparation and maintain proper documentation.Works closely with the Financial Aid Department to analyze the application of Foster Care & Homeless Youth Tuition Waivers, Senior Citizen Waivers, federal funds, grants, and other payments applied to student accounts.Maintains working knowledge of federal and state laws related to Accounts Receivables.Knowledge, Skills, and AbilitiesAttention to Detail: High level of accuracy in data entry and mathematical calculations.Communication: Ability to explain complex billing issues to students with empathy and clarity.Problem Solving: Ability to research discrepancies and resolve account issues independently.Required QualificationsAssociate's degree in Accounting, Business Administration, Finance, or a related field.Two (2) years of professional experience in accounts receivable, tuition billing, or financial operations.Demonstrated ability to manage financial transactions with a high degree of accuracy and attention to detail.Strong organizational, analytical, and problem-solving skills.Excellent customer service, communication, and interpersonal skills.Ability to handle confidential information in compliance with FERPA and institutional standards.Preferred QualificationsBachelor's degree in Accounting, Business Administration, Finance, Higher Education Administration, or a related field.Three (3) years of professional experience in accounts receivable, tuition billing, or financial operations.Experience working in a higher education environment, preferably within a Bursar or Student Accounts office.Familiarity with student information systems/ERP platforms (e.g., Banner, PeopleSoft, Colleague).Experience with third-party billing, military benefits (VA), or tuition assistance programs.Knowledge of state and federal regulations related to student financial servicesBCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.To request an accommodation during the application or interview process, please email View email address on click.appcast.io technical assistance, please contact NEOEDs Applicant Support Line at View phone number on click.appcast.io or Email: View email address on click.appcast.io if you are needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.