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Customer Service Representative - State Farm Agent Team Member

Courtnie Parrish - State Farm Agent

Ocilla, GA

Job Description

Job Description

Benefits:

  • Simple IRA
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of eight. Before becoming a State Farm agent, I spent six years as a team member, where I developed a passion for helping customers and building strong relationships. Since opening my agency, I've focused on creating a collaborative environment where our team and customers can thrive.

Giving back to the community is an important part of our agency, and we enjoy staying involved through local events and supporting the businesses and people we serve.

Our agency offers health benefits, a Simple IRA, half-day Wednesdays, and a strong commitment to work-life balance. We believe in taking care of our team while providing an environment where people can grow and enjoy coming to work.

Our culture is built on teamwork, integrity, and having fun together. We work toward shared goals, celebrate success as a team, and believe in always doing the right thing. I'm looking for someone who is self-motivated, has high integrity, enjoys being involved in the community, and wants to be part of a supportive, goal-oriented team.

ROLE DESCRIPTION:
As a Customer Service Representative with Courtnie Parrish - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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Vacancy posted 13 days ago
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