Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of eight. Before becoming a State Farm agent, I spent six years as a team member, where I developed a passion for helping customers and building strong relationships. Since opening my agency, I've focused on creating a collaborative environment where our team and customers can thrive.

Giving back to the community is an important part of our agency, and we enjoy staying involved through local events and supporting the businesses and people we serve.

Our agency offers health benefits, a Simple IRA, half-day Wednesdays, and a strong commitment to work-life balance. We believe in taking care of our team while providing an environment where people can grow and enjoy coming to work.

Our culture is built on teamwork, integrity, and having fun together. We work toward shared goals, celebrate success as a team, and believe in always doing the right thing. I'm looking for someone who is self-motivated, has high integrity, enjoys being involved in the community, and wants to be part of a supportive, goal-oriented team.

ROLE DESCRIPTION:
As an Account Representative for Courtnie Parrish - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.