Assistant Service Manager - Herb Gordon Volvo

Herb Gordon Volvo is dedicated to providing a world‑class customer experience while delivering excellence in vehicle service. We pride ourselves on our professional, supportive, and growth‑oriented environment. Join our team and be part of a dealership that values skill, leadership, and career development. Position Overview We are seeking an Assistant Service Manager to support our Service Manager in overseeing the daily operations of our Volvo service department. The ideal candidate is organized, customer‑focused, and has a proven track record of leading a high‑performing team. Responsibilities Assist in managing daily service operations to ensure efficiency and customer satisfaction Support and coach service advisors and technicians to achieve department goals Monitor workflow, productivity, and service quality Ensure compliance with Volvo service standards and MileOne policies Communicate effectively with customers regarding service updates and concerns Assist in parts and inventory management as needed Qualifications 2–3 years service experience Strong leadership and team management skills Excellent communication and customer service skills Knowledge of dealership operations, service processes, and warranty procedures Ability to work in a fast‑paced, dynamic environment Benefits Competitive salary with performance‑based incentives Salary Range: $80,000–100,000 Comprehensive benefits package including health, dental, vision, and 401(k) Paid time off and holidays Training, mentorship, and opportunities for career growth Supportive and team‑oriented work environment MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment. #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)