Vice President Platform Implementation

Role Description

We are seeking a hands-on Implementation Leader to own end-to-end deployment of a comprehensive care enablement platform across provider organizations. This platform spans revenue cycle optimization (FFS), clinician efficiency solutions, and value-based care (VBC) enablement.

This role is accountable for turning signed deals into operational reality driving structured, on-time, high-quality implementations across a multi-product, deeply integrated platform. The leader will operate at the intersection of product, operations, client stakeholders, and executive leadership to ensure successful rollout and adoption.

End-to-End Implementation Ownership

• Own full lifecycle delivery from kickoff through go-live and stabilization—across all platform components (RCM, patient engagement, clinician workflow tools, VBC MSO services).
• Translate contractual scope into a sequenced, executable implementation roadmap with clear milestones, dependencies, and critical paths.
• Drive integration of multiple products into a unified operational workflow, not siloed deployments.

Program & Project Execution

• Build and actively manage detailed project plans, RAID logs (risks, assumptions, issues, dependencies), and weekly execution dashboards.
• Enforce timeline discipline and accountability across internal teams (product, engineering, ops) and external client stakeholders.
• Identify risks early and intervene decisively to unblock execution—this is a “fix it before it escalates” role.

Cross-Functional Orchestration

• Serve as the central point of coordination across internal teams: product, engineering, data integration, operations, client success.
• Ensure alignment on data integrations (EHR, PM systems), workflow redesign, and operational readiness.

Executive Stakeholder Management

• Engage directly with executive sponsors (internal & client-side) to provide transparent progress updates.
• Escalate and resolve critical risks.
• Drive decision-making to maintain momentum.
• Operate comfortably in high-stakes environments where delays impact revenue and operations.

Operational Readiness & Adoption

• Ensure successful workflow implementation, user training, and change management across clinical and administrative teams.
• Partner with operations teams to ensure post go-live performance stabilization and KPI tracking.

Qualifications

• 15 years of experience in implementation, program management, or operations roles within healthcare technology/services or health systems/medical groups.
• Proven track record of leading complex, multi-workstream implementations (e.g., EHR, RCM platforms, care management, or enterprise SaaS deployments).
• Demonstrated success managing cross-functional programs with significant integration dependencies (e.g., EHR/PM integrations, data migrations, workflow redesign).
• Experience working directly with provider organizations (health systems, MSOs, physician groups).
• Strong familiarity with revenue cycle operations (front, middle, back office), clinical workflows and EHR ecosystems, and value-based care models and/or MSO operations.
• Experience implementing or rolling out large scale programs in healthcare IT or health systems or medical groups.
• Experience driving change management in clinical environments.
• Exposure to AI-enabled clinical or operational tools.

Education

• Possess an Undergraduate or Master's degree; MBA or MHA is preferred.

Compensation and Benefits

• The maximum annual base salary range is $190,000-$240,000 a year, determined by years of relevant experience, skills, and the specific geographical location where the work is performed.
• IKS Health offers a competitive benefits package including healthcare, 401(k), and paid time off (all benefits are subject to eligibility requirements for full-time employees).