Quality Manager

Quality Manager - People & Process Leader with 5+ Years of Quality Experience and a BS in Engineering or Science Join our campus in Thomasville, GA. (Onsite) The Quality Manager will oversee end‑to‑end manufacturing and fabrication of water filtration equipment, including laser and saw cutting, welding, painting, and final assembly. This role partners closely with the Sr. Quality Manager and the Thomasville Operations Director, working cross‑functionally to drive quality excellence and support key business objectives. This is a fully on‑site role located at the Thomasville, GA campus. Standard working hours are 7:30 a.m. to 4:30 p.m. The Quality Manager is responsible for supporting all quality needs across the Thomasville operations. Responsibilities Team Leadership Lead and develop a team of five direct reports using the MDI (Manage for Daily Improvement) process Provide coaching, feedback, and daily support Quality Data & Reporting Collect, analyze, and report on Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), and NCRs (Non‑Conformance Reports) Root Cause & Problem Solving Champion the 8‑Step problem‑solving methodology Lead and support RCCA activities Customer Focus Understand customer requirements and integrate feedback into quality processes Non‑Conformance Management Oversee the NCR process and ensure timely resolution Supplier Quality Monitor supplier performance and lead supplier‑related root cause investigations Engineering Collaboration Partner with Engineering to track and resolve drawing improvements (ECMs) Quality Systems & Documentation Develop and implement quality procedures and standards Maintain quality records, reports, and documentation Implement relevant quality checks and processes (e.g., PPAP) ISO 9001 Leadership Lead the Thomasville site through ISO 9001 certification Customer Returns Manage Quality RMAs and drive corrective actions Continuous Improvement Lead initiatives to improve quality performance and operational effectiveness Culture & Leadership Model behaviors aligned with being inspired to innovate, empowered to lead, and accountable to deliver Perform other duties as assigned High‑Impact Behaviors Servant‑leadership mindset Strong listening and communication skills Ability to balance strategic focus with day‑to‑day tactical execution Proficiency in problem solving and RCCA implementation Ability to read and interpret blueprints; GD&T experience required Experience in quality inspection and auditing Ability to create and revise ISO 9001‑compliant documentation Ability to travel as needed Qualifications BS degree in Engineering or a Science field (required) ISO 9001 or equivalent experience (required) 5+ years of Quality Manufacturing experience (required) 5+ years of Quality Management experience (preferred) Certifications such as CQA, CQE, or Six Sigma Green Belt are a plus Additional Information Estimated salary range: $90,000–$130,000 plus bonus Actual starting pay depends on experience, skills, and location Xylem does not provide visa sponsorship for this position. Medical, Dental, Vision 401(k) with company contribution Paid time off and parental leave Tuition reimbursement Proud to be an Equal Employment Opportunity (including disability and veterans) and an affirmative action workplace. Xylem fosters an inclusive environment free from discrimination or harassment. #J-18808-Ljbffr