Senior Account Clerk

Senior Account Clerk The City of Dana Point's Administrative Services Department is seeking a customer serviceoriented, detail-driven professional to fill the Senior Account Clerk position. This role offers an excellent opportunity for candidates who want to gain hands-on experience in governmental finance, accounting, and city administration. Under general supervision, perform a variety of clerical and routine technical accounting duties and administrative support work in areas such as payroll, accounts payable, accounts receivable, and general administration; assist callers and visitors; and perform other related duties as assigned. Incumbent works under general supervision and perform diverse tasks that require judgment in applying established practices and procedures in which the individual has been fully trained. Higher level classifications are distinguished by increased experience, greater level of responsibility and independence, complexity of work assignments, greater accountability, and level of supervision received and exercised. This position is non-exempt under FLSA standards. Essential job functions may include, but are not limited to, the following: Perform a variety of general accounting activities, including payroll processing; provide general assistance with accounts receivable transactions and accounts payable as necessary; prepare associated reports. Maintain data on full-time and part-time employees, including total hours, changes in name or address, salary changes, exemptions, and vacation and sick leave records. Create and maintain accurate financial records, logs, and files; input and retrieve data in City's computerized accounting system. Prepare basic periodic financial, statistical, or operational reports as assigned. Perform a variety of administrative support duties, including division filing and records retention, responding to vendor calls, and requesting necessary supplies and equipment. Research information using standard procedures and prepare related spreadsheets and/or reports. Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner. Perform special projects and assignments as requested. Perform other related duties as assigned. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of basic accounting and financial record keeping methods, practices, and procedures. Arithmetic including addition, subtraction, multiplication and division. Cash handling and banking procedures. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Methods and techniques of effective customer service. Basic methods and techniques of data collection, research, and analysis. Principles and procedures of record keeping. English usage, spelling, grammar, and punctuation. Safe work principles and practices. Ability to perform a variety of accounting clerical duties. Ability to understand and follow oral and written instructions and successfully follow established procedures. Ability to understand and apply basic principles, laws, and procedures involved in fiscal record keeping and accounting. Ability to tabulate, record, and balance assigned transactions. Ability to prepare routine correspondence. Ability to provide high quality customer service. Ability to provide courteous and responsive communications with City staff, City officials, and the public. Ability to plan and organize work to meet deadlines on a timely basis. Ability to prepare and maintain accurate records and files. Ability to operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Ability to follow established safe work practices and procedures. Ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be: Graduation from high school or a GED and two years of responsible clerical and technical accounting experience. Completion of college-level related coursework is highly desired. Physical Requirements and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Physical Requirements: Position may require the ability to perform occasional light lifting and carrying; sitting for prolonged periods of time; occasional walking, standing and/or bending. Continuous hand use and finger dexterity is needed to use the computer keyboard and operate standard office equipment; it may require occasional pushing and pulling. This position also requires the ability to have a near vision for reading correspondence, reports, agendas and other records. Good hearing is required when communicating on the telephone or in person. Work Environment: Primarily office environment with controlled temperature conditions and exposure to environmental factors and hazardous physical substances are minimal and pose little to no risk of injury. Occasional transportation to meetings and/or events may be required.