Customer Service Specialist

Our client is seeking an organized, detail-oriented professional with a knack for logistics and account management to join their team as an energetic Customer Service Specialist. In this role, you will connect the dots between the sales team, finance department, and warehouse operations, serving as the central hub that keeps inventory moving, customer accounts running smoothly, and deliveries on track. If you are interested, please apply today or send your resume to View email address on randstadusa.com for immediate consideration!  

salary: $22 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

Order Processing & Logistics

• Input customer orders directly into SAP to initiate immediate warehouse pick-and-pack workflows.

• Verify order details, confirm pricing accuracy, track real-time inventory levels, and send proactive delivery updates to clients.

• Collaborate closely with internal logistics and warehouse teams to schedule order deliveries and confirm product availability.

• Oversee the end-to-end Return Merchandise Authorization (RMA) process, validating return requests against company policies.

Customer & Sales Support

• Serve as the primary point of contact to resolve product style and order inquiry questions for both customers and sales representatives.

• Onboard, update, and manage ongoing customer accounts, including standard and consignment account setups.

Skills

• SAP
• Basic Software Skills
• Telephone Etiquette
• Active Listening
• Basic Computer Skills
• CUSTOMER ORDERS/SALES
• CRM
• Customer Service
• Data Entry
• ERP
• Problem Solving
• Organizational Skills

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.