Growth Operations Manager

We are hiring a Growth Operations Manager based in London or Overland Park, Kansas. This role sits at the intersection of pipeline operations, Salesforce management, reporting and growth insights. The position brings discipline and intelligence to how growth performance is tracked, managed and improved across the agency, and is a hands‑on role with broad responsibility for improving pipeline data maintenance, reporting development and trend analysis to support business development decision‑making. Responsibilities Day‑to‑day management and continuous improvement of MMGY’s pipeline operations, ensuring opportunity data is accurate, current and useful for decision‑making. Own recurring pipeline and forecasting reporting, surfacing trends, risks and performance insights that support growth leadership and the broader business. Partner closely with finance to strengthen forecast visibility, reporting accuracy and overall confidence in growth pacing and year‑over‑year trend analysis. Serve as a key point of contact for Salesforce workflows, invoicing, dashboards and enhancements, working with external development partners to improve functionality and support the needs of the growth team. Strengthen pipeline hygiene and reporting discipline across the agency by following up with stakeholders, improving consistency in updates and identifying opportunities to simplify or improve processes. Support reporting and analysis tied to MMGY’s growth marketing efforts, helping connect marketing activity, pipeline development and overall growth performance more clearly over time. Qualifications Five or more years of experience in growth operations, sales operations, business development support, reporting, analytics, CRM management or a related field. Strong analytical and organizational skills, with the ability to turn pipeline data into clear reporting, practical insights and useful recommendations. Experience working with Salesforce or a similar CRM platform, including reporting, workflow support or coordination with outside partners. Ability to manage recurring processes with a high level of accuracy, consistency and attention to detail. Experience working cross‑functionally with finance, business leaders or other stakeholders to support forecasting, reporting or operational planning. Strong communication, follow‑through and problem‑solving skills, with the ability to improve processes and maintain accountability among stakeholders in a fast‑paced environment. Experience in an agency, consulting, media or other professional services environment is preferred. MMGY Global provides a comprehensive PTO + benefits package that includes a hybrid telework policy. MMGY Global is an Equal Opportunity Employer. #J-18808-Ljbffr MMGY Global