Service Manager

Why DH Pace? The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Atlanta, a DH Pace Company Inc., is looking to hire a Commercial Service Manager in Peachtree Corners, Georgia for our Entry Door department. We sell, service, and install every type of door you can imagine! The ideal candidate will have strong managerial and leadership skills and be skilled at scheduling, dispatching, project management, and managing labor costs. Job Responsibilities Manage day-to-day operations of the Entry Door service department Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed Review workload and manpower to meet customer commitments in a cost-effective manner Ensure that projects are completed timely, below budget and to the satisfaction of the customer Review monthly financial/operational reports and work with front‑line managers to develop action plans to improve Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews Assist with hiring, training and developing new employees Other duties as assigned Requirements Bachelor’s degree, highly preferred and a minimum of three (3) years of experience managing personnel; an equivalent combination of education and experience can be considered Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations Review customer survey data, respond to customer concerns Possess an ability for technical applications and mechanical systems Must possess a Valid Driver’s License and good driving record What We Offer Comprehensive medical, dental, and vision coverage — available your first full month Generous paid time off plus paid holidays and floating holidays Company‑paid life insurance, short‑term disability, and long‑term disability 401(k) with employer match Health Savings Account (HSA) and Flexible Spending Account (FSA) options Voluntary benefits including supplemental life and critical illness coverage Employee discounts for you and your immediate family Competitive compensation with annual performance reviews Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) is required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please do not call or email. Equal Opportunity Employer. DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law. The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information as part of their essential job functions may not disclose pay to those without such access unless the disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, or consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c) #J-18808-Ljbffr