ServiceNow FSM Architect

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: ServiceNow FSM Architect

Location(s): Chicago, IL

(Remote)

• Lead the architecture, design, and implementation of ServiceNow Field Service Management (FSM) solutions aligned with business and enterprise architecture standards.
• Define FSM data model, integrations, scheduling strategies, and mobility architecture using ServiceNow best practices.
• Provide technical leadership and guidance to developers, ensuring scalable, secure, and maintainable FSM implementations.
• Design and oversee integrations between ServiceNow FSM and external systems (ERP, CRM, GIS, IoT, asset management platforms) using REST/SOAP and Integration Hub.
• Collaborate with business stakeholders, product owners, and platform teams to translate field service requirements into end-to-end ServiceNow FSM solutions.

• Need FSM certified.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.