HR Business Partner

HR Business Partner

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Office of Human Resources holds a broad spectrum of responsibilities that contribute directly to ACS' vision of offering comprehensive, quality services that empower children and families to thrive. ACS' Office of Human Resources' primary functions include developing and implementing the agency's human resources policies and procedures, recruiting, and hiring qualified candidates for open positions, providing onboarding and training to new employees, managing employee performance and compensation, and ensuring compliance with all applicable employment, civil service, and labor laws. In addition to our primary functions, the Office of Human Resources provides a variety of other services to employees, such as career development, employee benefits, and wellness programs. The Office of Human Resources also works in partnership with divisions to provide initiatives and services that nurture and develop an environment of employee empowerment, advocacy, and involvement in the organization while attracting and cultivating a diverse dynamic workforce. The Office of Human Resources is seeking an experienced professional to serve as a Human Resources Business Partner (HRBP), reporting to the Human Resources Business Partner Manager. The HRBP will facilitate the flow of information and human resources activities between the divisions and the Office of Human Resources. The HRBP will ensure that programmatic support, staffing, organizational needs and agency goals are efficiently and expeditiously met. Responsibilities and duties include:

• Provides strategic and operational human resources advise, coaching, development, and support to assigned divisions and within HR
• Communicates and partners with internal and external stakeholders such as various HR units, PS budget, oversight agencies to achieve goals and improve processes
• Collaborates with the Offices of Employment Law Unit (ELU), Labor Relations and Equal Employment Opportunity (EEO) to develop solutions for employee relation conflicts, and problematic areas; help develop ideas to prevent and manage conflicts, in addition to assist with improving departmental and organizational structures
• Partners and collaborates with other Human Resources unit leaders in order to culturally enhance the work environment and create and establish technically sound business principles and practices
• Identifies, analyzes, assesses, and reviews the impact of existing and/or new policies and practices to designated divisions' operations and ensure adherence and uniform implementation with the various divisions
• Interprets Civil Service rules and regulations and HR policies accurately and ensures their consistent and practical application and compliance
• Conducts Human Resources trainings and presentations across the agency for staff of all levels
• Assists HR Executive Leadership and HR Business Partner Manager with assignments and projects
• Provide one-on-one career coaching sessions to help employees identify career goals, strengths, and growth opportunities

Core Competencies:

• Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and maintains integrity
• Customer Service – Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer's satisfaction
• Collaboration and Teamwork – Supports a positive team environment in which members participate, respect, and cooperate with each other to receive desired results
• Job-Specific Knowledge, Skill and Ability (KSA)– Effective understanding of Civil Service rules and regulations. Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills and technologies to complete work at highest possible standards

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.