Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Nick Russell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits include:

• Life Insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Get paid to learn
• Vacation and sick days
• Continuous training and development
• Positive Work Environment with loyal management - we will treat you good
• NO late nights or weekends
• 401K and matching program

Responsibilities include:

• Service existing customers and assist with processing new insurance applications
• Enhance insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Execute, plan and implement office processes
• Maintain reports and records of insurance policies
• Process applications
• Maintain regular contact with clients and answer questions and make changes to existing policies

Qualifications include:

• Must be organized, able to multitask, and efficient
• Must be self-motivated, reliable and have a positive attitude
• PC skills
• Possess a genuine and willingness to learn and be coachable
• Excellent skills in communication and presentation
• NO NEED TO APPLY IF YOU HAVE A HISTORY OF 3-6 MONTHS AT MULTIPLE JOBS

Compensation: $19.00 per hour