Court Operations Associate, Anoka County, Civil/Probate Division

Anoka County District Court has an amazing opportunity to join the Civil/Probate Team as a Court Operations Associate in a diverse professional environment, that promotes equity for all court staff and court users. This is an entry-level position performing detail-oriented work while providing excellent customer service in the courtroom, public counters, and over the phone.

This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by processing Civil and Probate case types. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system. Extensive training is provided and knowledge is gained through on-the-job experience.

WHAT YOU WILL DO
The following are examples of major job duties expected of this position:

• Perform the full range of court operations work for civil and probate court case processing.
• Perform a variety of advanced clerical functions and multiple case types.
• Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically.
• Perform courtroom support by working with judges or magistrates, court reporters, and other justice partners, calling cases, taking notes.
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment.
• Schedule and maintain court calendars.
• Issues receipts for payment of court fees and fines; responsible for managing and balancing assigned till.
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
• Administrative duties as assigned.

MINIMUM QUALIFICATIONS
The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent.
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.

NICE TO HAVE

• Proficient in Microsoft office Suite, with the ability to learn other job-related software.
• Certificate or degree in a related field .
• Basic knowledge of court procedures, policies, and records management.
• Experience with electronic document applications, workflow queues and web-based video and audio platforms.
• Customer service knowledge and experience.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.

WHAT YOU WILL BRING

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned.
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
• Knowledge of basic math.
• Ability to work in a team-oriented environment.
• Ability to work in an inclusive, multicultural, and multigenerational environment that values diversity.
• Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success.
• Ability to communicate effectively, both orally and in writing .
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment.
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
• Ability to effectively support court users who have limited experience with the judicial system.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
• Well organized, detail oriented, and analytical.
• Ability to multi-task and balance responsibilities.

SUPPLEMENTAL INFORMATION

• This AFSCME-represented position is located in the Anoka County Courthouse at 2100 3rd Ave. Anoka, MN 55303
• Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
• The expected hiring range for external hires for this position is $22.50 to $28.45/hr, based on qualifications, with a full future earning potential of $59,403 - $73,99 annually.
• Core business hours are Monday - Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.

Why Work for Us?

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB.​ We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another’s growth. ​

Employee Benefits

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family’s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

Equal Employment Opportunity

​It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at View email address on aiapply.co. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the​ policy of the Minnesota Judicial Branch that all decisions regarding​ recruitment, hiring, promotions, and other terms and conditions of​ employment be made without discrimination on the grounds of race, color,​ creed, religion, national origin, gender, marital status, status with regard​ to public assistance, membership or activity in a local human rights​ commission, disability, sexual orientation, or age. We value and encourage​ applicants from diverse backgrounds.​

Internal Applicants

If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.