Administrative Assistant

Job Description

Job Description We are looking for a detail-oriented Administrative Assistant to support team-member housing and leasing coordination for a Contract position based in Phoenix, Arizona. This role partners with management and on-site teams to keep leasing activities organized, accurate, and compliant from initial inquiry through lease execution and renewal preparation. The ideal candidate brings property management experience, strong administrative judgment, and the ability to handle sensitive information with professionalism.

Responsibilities:
• Partner with leadership to refine and improve team-member housing workflows, identifying opportunities to streamline administrative and leasing-related processes.
• Coordinate with property teams to guide each lease through key stages, including inquiry intake, document preparation, lease creation, and renewal readiness.
• Maintain accurate records in property management platforms by updating resident housing details, rental amounts, discount information, and lease timelines.
• Monitor team members residing on-site and document financial responsibility for housing discounts or related expenses to support proper tracking and reporting.
• Review intake forms and operational reports with regional or property leaders to confirm required documentation is complete and properly recorded.
• Support payroll, tax, and reimbursement coordination by ensuring lease-related information is organized and communicated accurately to the appropriate stakeholders.
• Respond to administrative questions and resolve routine issues by applying sound judgment, customer service skills, and knowledge of property operations.• At least 2 years of experience in on-site operations or a comparable administrative role within a property management environment.
• Working knowledge of multifamily or residential property management practices and lease administration.
• Ability to manage confidential information with a high level of discretion and professionalism.
• Strong organizational skills with the ability to prioritize multiple tasks and maintain detailed records.
• Effective communication and customer service abilities for working with management, site teams, and internal stakeholders.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint, and Teams, as well as spreadsheet-based reporting.
• Experience using property management systems such as Yardi, RealPage, Entrata, or OneSite.
• High school diploma or equivalent, along with work history that demonstrates administrative, accounting, and customer support capabilities.