Service Coordinator

Service Coordinator

Are you passionate about building customer relationships and providing exceptional customer service? Can you stay organized and thrive in a fast-paced work environment? Look no further; the service coordinator role at Power Design is a unique opportunity to do all of that while kick-starting your career with a dynamic team. With projects across the nation, the service coordinator plays a crucial role in assisting with the warranty and service process for the entire company.

Position Details/Responsibilities

• Assist in the warranty transfer process from operations to the service department.
• Monitor the service email inbox, schedule warranty requests and respond to the customer within 24 hours.
• Schedule and dispatch the service technicians for warranty and service work orders.
• Coordinate special projects as needed, including research, documentation, reporting and invoicing.
• Work closely with the service project manager, service field technicians and the operations team to create service projects.

Here's What We're Looking For

• Bachelor's degree preferred.
• Relevant work experience with construction service agreements and strong admin tasks is highly preferred.
• Must be dependable, organized and detail-oriented.
• Ability to multi-task in a fast-paced environment.
• Strong verbal and written communication skills.
• Must be proficient with Microsoft Office suite.
• Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.

At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide.