Field Services Technician II

Utilities Field Service TechnicianResponsible for connecting, reconnecting and/or disconnecting utilities for customers that are moving-in, moving-out, or that are delinquent on accounts for the City of Garland.Pay Range: $15.54 - 19.24 (Depending on qualifications and experience)Essential Duties and Responsibilities include the following. Other duties may be assigned.Disconnect and reconnect electric/water services.Install sleeves on back terminal ends of meter.Accurately and efficiently perform water/electric meter readings.Re-read electric and water meters upon customer requests.Re-check all disconnected utilities, as needed.May perform the duties of the Field Service Technician I, as needed.May train new hires on field service operations.Other duties as assigned.Minimum QualificationsHigh School Diploma or General Equivalency Diploma (GED)2 years related experience in meter reading and/or field operationsOr an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.Preferred QualificationsEducation/ Experience2-4 years experience meter reading and electric utility industryClass "D" water license preferred, not requiredKnowledge, Skills & AbilitiesIntermediate knowledge of electric/water meter(s) readingIntermediate knowledge of city street and address systemsIntermediate knowledge of public contact techniques and principlesAbility to provide excellent customer serviceAbility to work a flexible schedule and assignmentsAbility to work independently and meet deadlinesAbility to work in a team environmentLicenses and CertificationsValid Class C Texas driver's licensePhysical Requirements / Work EnvironmentThe work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The incumbent works with frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk. May be exposed to extremes of heat and cold, rain, humidity, wetness, insects, noxious odors, fumes, and physical stress from exertion and lifting. Exposed to physical exertion such as bending, lifting, stooping, reaching, pulling, and pushing.Possible shift schedulesSchedule AMonday - Thursday8:30am – 7:00pmSchedule BTuesday - Friday8:30am – 7:00pmSchedule CMonday - Thursday9:30am – 6:00pmFriday10:00am - 6:30pm (one being standby)