Office Manager

Do you take pride in creating exceptional first impressions and making clients feel genuinely cared for? Would you enjoy being the welcoming face and heartbeat of a high‑end custom construction company? Are you someone who appreciates a family‑style company culture where teamwork, trust, and a good sense of humor are part of everyday life? If so, you may be the perfect fit for our team at Fine Custom Construction! About Us Fine Custom Construction is a high‑end residential remodeling and custom home building company based in Salt Lake City, Utah. Since 2001, we’ve specialized in luxury remodels, custom additions, and transformative residential projects designed around how our clients truly live. We are not the cheapest company in town—and we’re proud of that. Our focus is delivering exceptional craftsmanship, attention to detail, and an unmatched client experience. We believe great projects start with great relationships, and we’re building a team of people who care deeply about quality, communication, and doing things the right way. Summary of Responsibilities As our Office Manager / Director of First Impressions, you’ll be the heartbeat of our office—creating a welcoming and polished experience for clients while helping keep daily operations organized and efficient behind the scenes. This role blends client interaction, office coordination, administrative support, financial organization, and team collaboration. From answering incoming calls and organizing project documentation to supporting leadership and helping coordinate company events, no two days will look exactly the same. Success in this role comes from being proactive, highly organized, detail‑oriented, and someone who naturally jumps in to help wherever needed. We’re looking for someone who enjoys being part of a collaborative team and takes pride in helping create a positive experience for both clients and coworkers alike. Essential Functions Answer and direct incoming phone calls while providing exceptional customer service Serve as the first point of contact for new clients and visitors Help qualify incoming leads and schedule consultations Maintain a clean, organized, and professional office environment Support leadership and team members with administrative tasks Input and maintain accurate client and project information in Buildertrend and Sage systems Assist with accounts payable/receivable processes and financial organization Organize and maintain digital and physical files Coordinate office operations, schedules, and general organization Support company events, lunches, meetings, and team gatherings Run occasional errands to job sites, the bank, or post office Maintain strong communication and follow‑through across the team Help create a positive, collaborative, and professional office atmosphere Education, Experience, and Skills Required 3+ years of office management, administrative, or customer service experience Strong communication and interpersonal skills Highly organized with strong attention to detail Comfortable balancing multiple responsibilities throughout the day Experience with Microsoft 365 Construction industry familiarity is preferred Experience with Buildertrend and Sage 100 Contractor is a plus Business‑related education is a plus Compensation Health insurance (50% employer paid) Supplemental dental and vision insurance available Life insurance PTO Long‑term growth opportunity within the company Personal characteristics needed to be successful in this role Highly dependable Team‑oriented mindset Professional and personable Proactive and self‑motivated Detail‑oriented Able to multitask effectivelyCollaborative and willing to help wherever needed Good sense of humor and enjoys working with a close‑knit team Fine Custom Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fine Custom Construction complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr