Field Claims Representative - Wisconsin (Greater Madison Area)

Field Claims Representative - Wisconsin (Greater Madison Area)

Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency.

Candidates must be located in, or be willing to relocate to the greater Madison, WI area for this opportunity. Internal deadline to apply: July 7th, 2026

Essential functions include organizing work, conducting thorough investigations, evaluating property damage, understanding medical terminology, identifying subrogation opportunities, employing customer service concepts, identifying potentially fraudulent claims, maintaining a sense of urgency, utilizing sound judgment, handling claims, maintaining company property, maintaining working relationships, supervising defense attorneys, having a valid driver's license, and performing other duties as assigned.

Education: College degree or equivalent.

Experience: Minimum 5 years of insurance claims experience required, with multi-line and/or field adjusting experience preferred. Trucking litigation background is a plus.

Other qualifications include knowledge of property and casualty claims practices, good written and verbal communication skills, organizational and time management skills, basic understanding of state statutes and case laws, customer service orientation, efficient use of laptop and associated software, and the ability to work independently.

This job is classified as exempt. The salary range for this position is $75,000-$150,000 annually. Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.