Management and Program Analyst

Job Title

The duties of the position include but are not limited to the following:

1. Management and administration of the FWS ArcGIS Enterprise deployment.
2. Publishing image services using ArcGIS Enterprise for Kubernetes.
3. Identifies analyses of, evaluates, and draws conclusions and implements solutions for geospatial data issues and problems. Identifies needed changes and improvements in bureau geospatial data and related information technology infrastructure and makes recommendations to appropriate parties.
4. Enhances geospatial and data management software applications by identifying opportunities for improvement, making recommendations, and designing/implementing solutions.
5. Works with customers, stakeholders, subject matter experts, and specialists across the Service to define requirements and develop geospatial solutions to support the Mission of the Service.
6. Stays abreast of emerging data management and geospatial technologies, while working with other team members to advise and implements new technologies for improvement and advancement of applications relevant across the Service.
7. Designs end-to-end geospatial workflows and solutions for Service staff using cloud and on-premises environments.
8. Provides scripting and automation support to enable efficient management of enterprise geospatial systems.
9. Provides Service programs/regions with on-demand geospatial services consulting and support (scripting, geoprocessing, database design, ETL, and technology assistance).
10. Assists desktop and enterprise geospatial customers with troubleshooting issues and routes requests for support to appropriate helpdesk. This includes assisting customers with GIS enterprise deployment issues and with communicating troubleshooting guidance related to platform components such as licensing, tools, storage, networking, and security.
11. Serve as a liaison between FWS staff and IT groups within OCIO to translate requirements into solutions to meet business needs of the Service.