Member Services Administrator - (Mortgage Processing)

Mortgage Loan Processor

Job Purpose: Responsible for processing mortgage loan applications for purchase or refinance of non-commercial real estate by members of American Airlines Federal Credit Union. Principal Duties and Responsibilities: Prepare pre-closing loan quality initiative requirements, credit analysis and quality control of loan information. Provide accurate closing and funding of mortgage loans. Responsible for reviewing title commitments, appraisals, flood, homeowners' insurance policies, condo questionnaires, assets and credit. Meet deadlines and assist with production goals. Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by management staff of Mortgage Department. Perform other duties as assigned.

Minimum Qualifications: High school diploma or GED. Meets qualifications to obtain NMLS certification.

Preferred Qualifications: Previous banking or Credit Union experience. Previous mortgage experience in loan processing, loan origination or financial services. Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines. Previous Residential Mortgage Closing and Funding experience. Previous working knowledge of PC Software including Desktop Underwriting, Mortgage LOS applications, and Episys.

Knowledge, Skills & Abilities: Strong proficiency in Microsoft Office and Adobe software (e.g., Outlook, Word, Excel) gained through work experience and hands-on use of the software. Strong organizational skills with the ability to perform in a fast-paced environment, manage multiple files and function as an integral part of a team. Above average interpersonal and communication skills, including professional telephone manners. Ability to effectively communicate with all levels both verbally and written. Ability to speak, read, and write Spanish is a plus. Ability to work well under deadlines and high-volume pressure. Ability to work in a diverse work environment. Ability to quickly learn, adapt well to change, self-motivate and capacity for attention to detail. Ability to maintain satisfactory performance and attendance. Ability to sit for extended periods and adjust schedule as needed. Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks.