Medication Therapy Management (MTM) Pharmacist

Pharmacy Services Coordinator

Provide patient-centered services that optimize medication therapy for improved clinical and economic outcomes and excellent patient care from a centralized contact center. Services will be provided telephonically and include, but are not limited to: Comprehensive Medication Reviews, Targeted Interventions, Adherence Monitoring Interventions, and other Enhanced Patient Education Services. Ensure accurate and efficient KHC service is provided to our patients, the pharmacies we service, and the providers we support. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

Identify, prioritize, and resolve medication-related problems, determine appropriate follow?up care, and prevent new medication therapy problems

Help patients identify barriers to adherence and develop solutions to overcome those barriers

Use appropriate and professional communication skills and effective education techniques to engage patients and/or caregivers in decision making

Formulate therapeutic goals for patients or caregivers based on medications and disease states using knowledge of primary literature and guidelines

Make professional recommendations to other healthcare team members clearly, concisely, assertively, and in a timely manner

Display cultural competence, respect for diversity, and respect for patient preferences and needs when providing patient care

Teach, mentor and supervise pharmacy students on their Introductory Pharmacy Practice Experiences (IPPEs) and Advanced Pharmacy Practice Experiences (APPEs)

Precept and mentor other staff, interns, or residents

Ensure patient information and all areas of practice are handled in a compliant manner

Meet productivity and performance expectations set forth by supervisor

Demonstrate understanding and commitment to the purpose, vision, and mission of Kroger Health

Apply effective workload and time management skills and document all services in a timely manner

Assist supervisor with other projects as needed

Provide support for other Kroger Health Connect and Kroger Health operations when needed

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

Pharmacy Degree (BS-Pharmacy/PharmD) Required

Must be licensed and remain in good standing with the State Board of Pharmacy in resident state

Must be willing and able to obtain additional non-resident licensures as assigned

ASHP-accredited residency or 2+ years relevant pharmacy experience

Proven strength in written and oral communication skills to effectively relay information to patients, pharmacies, providers and to all levels of the organization

Effectively able to prioritize and handle multiple projects and responsibilities

Desired

Pharmacy Board Certification (Board of Pharmacy Specialties)

2+ years MTM experience

Demonstrated leadership and coaching