Future Opening: Administrative Assistant

Administrative AssistantSERVPRO of Pewaukee & Sussex offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more! As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.Key responsibilities include:Perform fundamental daily administrative tasks to assist the office teamCoordinate crew and job schedulingPerform detailed and accurate data entryAssist other departments, as neededPosition requirements:High school diploma/GED (preferred)Attention to detail and problem-solving skillsExcellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskThis is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.Potential job duties & responsibilities include:Administrative operations—running the day-to-day office, front-desk/reception oversight, mail and correspondence, calendar and meeting coordination, and general administrative supportFacilities & supplies—ordering and managing office supplies and equipment, maintaining the physical office space, coordinating repairs, and managing office-related vendors (janitorial, utilities, service contracts)Records & information management—maintaining filing systems (physical and digital), document control and retention, data entry oversight, and keeping records organized and retrievableCommunications & scheduling—managing phone systems, routing communications, coordinating travel and events, and scheduling across the teamFinancial support—petty cash, expense tracking, light bookkeeping, and payroll processingTalent acquisition—writing job descriptions, posting openings, sourcing candidates, screening, interviewing, extending offers, and running background checks and drug screeningOnboarding & offboarding—new-hire paperwork, orientation, I-9/E-Verify and work-authorization, benefits enrollment, and the full separation process (final pay, equipment return, exit interviews, unemployment claims). Desk/equipment setup for new hires according to the positionCompensation & benefits—administering health, dental, retirement, and other benefits; managing open enrollment; pay-structure and compensation decisions; and coordinating or running payrollCompliance & risk—insurance renewals, SERVPRO Corporate APA Validation, background checks, employment-law compliance, workers' compensation and injury reporting, maintaining the employee handbook and required postings, and audit readinessHR records & systems—maintaining personnel files, time-and-attendance and leave/PTO tracking, and managing the HRISInvoicing & billing—generating invoices, ensuring pricing and estimates reconcile, and making sure documentation supports the charges before billing goes outAccounts receivable & collections—tracking receivables, running aging reports, following up on outstanding balances, managing collections, and applying payments/depositsInsurance & claims billing—submitting billing to carriers, working with adjusters on payment, assembling final documentation packages to accompany final invoices, and negotiating with third-party reviewers to secure full paymentDisputes & inquiries—handling billing disputes, resolving customer/carrier questions, and managing credits and adjustmentsCompensation: $40,000.00 - $55,000.00 per yearPicture Yourself Here Fulfilling Your PotentialAt SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.