Financial Aid Administrator

Financial Aid Administrator

Full-Time/Part-Time - Full-Time

Location - Ohio, Cleveland

Summary

The Financial Aid Administrator (FAA) supports the effective administration, processing, and compliance of federal, state, and institutional financial aid programs. This role is essential in ensuring the accurate evaluation, reporting, and disbursement of student aid while upholding the highest standards of integrity, precision, and timeliness. The FAA must demonstrate expert-level Excel proficiency, strong interpersonal and communication skills, and a commitment to thorough and timely follow-up on all action items. Exceptional attention to detail is required. The FAA is entrusted with sensitive and confidential information and is expected to always maintain strict confidentiality.

Responsibilities and Duties

• Administer Ohio State Grant Programs in compliance with applicable regulations.
• Manage Ohio Means Jobs programs, including reporting, invoicing, and coordination with external partners.
• Build and maintain positive relationships with student assistance organizations.
• Complete Return to Title IV (R2T4) calculations accurately and on time.
• Review, schedule, and monitor stipend requests and disbursements.
• Prepare and complete graduate and financial aid-related reports.
• Assist with enrollment reporting and reconciliation.
• Follow up on uncashed stipends and coordinate required refunds.
• Participate in financial aid reviews, audits, and compliance activities.
• Review and update financial aid packaging, including adjustments due to enrollment or schedule changes.

Job Specifications

• Professional Communication
• Detail-oriented
• Organization
• Confidentiality
• Ethical
• Teamwork
• Critical Thinking and Problem Solving
• Emotional Intelligence

Supervisory Responsibility

This position does not have any direct supervisory responsibilities.

Work Environment and Physical Requirements

This position operates in a professional office setting and routinely uses standard office equipment, including but not limited to computers, phones, printers, photocopiers, and filing cabinets. The employee must be able to:

• Sit, stand, and walk for extended periods
• Frequently use hands and fingers to operate office equipment
• Occasionally reach, bend, or lift to move items such as but not limited to files, office supplies, or equipment.
• Maintain visual acuity to read and prepare documents

Reasonable accommodation requests will be considered per ADA guidelines.

Travel

This position may require occasional travel to other campus locations, or off-site work-related locations or campus events.

Position Type/Expected Hours of Work

This is a full-time, salaried position. It is a hybrid position. The standard work week is Monday Friday, 8 am to 5 pm. Occasional evening or weekend work may be required as job duties demand.

Requirements Education and Prior Work Experience

A bachelor's degree in business administration or related field is preferred.

A combination of three years of work experience in a related field and some post-secondary education may be acceptable should the incumbent not hold a bachelor's degree.

Data entry skills and typing speed of 50 words per minute required.

EOE Statement

Valley College is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including gender identity, sexual orientation, and pregnancy), marital status, disability, genetic information, veteran status or any other characteristic protected by law.