Assistant Director of Executive Education

: Johns Hopkins Carey Business School is seeking a bright, energetic and organized professional to join our Executive Education program as Assistant Director Executive Education. The Assistant Director will work with the Senior Director of Executive Education and the Executive Education team to independently manage operational functions for the Office of Executive Education at the Carey Business School. This position has primary responsibility of oversight of programming that produces an income of over $4 million annually. This position manages and analyzes operational practices including revising and adjusting procedures to create maximum efficiency and optimization for a strategic priority of the school. This multi-faceted position will include leadership of academic and faculty operations, the information system management (Salesforce) and the learning management system (Canvas). Specific Duties & Responsibilities Program Management (50%) Support all administrative and operational program functions. Optimize processes and procedures to promote operational efficiency. Support in the planning of over 100 open enrollment courses, signature programs, and custom programs per FY and provide end-to-end oversight. In collaboration with faculty and staff colleagues, develops and maintains course materials for all open enrollment and custom programs. Oversight of each program's delivery with the expectation that both digital and in-person programs are delivered with consistently high standards of quality. Coordinate with faculty internal and external to Johns Hopkins along with other University partners. Enrollment Management for Open Enrollment (40%) Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed. Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed. Responsible for the management and ongoing content maintenance of the learning management system. Troubleshoot participant technical issues and concerns. Build workflow procedures and processes for integration of Salesforce and other applications. Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration and information sharing. Administrative (10%) Supports all administrative functions for the Office of Executive Education. Special Knowledge, Skills, & Abilities Excellent attention to detail. Ability to work independently to trouble-shoot issues. Ability to exercise administrative judgment and discretion and assume responsibility for consequences and results of actions. Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents. Experience working with a CRM and LMS system. Experience working with software applications such as Microsoft Office (Word, Excel, Power Point, and Outlook) is required. Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism. Must be able to set and manage multiple priorities and respond quickly to changing needs and goals. Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff. Must have the ability to travel both domestically and internationally. Minimum Qualifications Bachelor's Degree. Three years progressively responsible experience in program administration in an academic environment. Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with Salesforce CRM is strongly preferred. Classified Title: Academic Program Administrator Job Posting Title (Working Title): Assistant Director of Executive Education Role/Level/Range: ACRP/03/MC Starting Salary Range: Min $47,500 - Max $83,300 Annually ($64,000 targeted; Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday 8:30-5:00 with occasional evening or weekend work to support class needs Exempt Status: Exempt Location: Hybrid/JH at Harbor East Department name: Corporate Education Personnel area: Carey Business School Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: Please refer to the above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Learn more: Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at View email address on us.edajobs.com . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu . Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit . The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office. Note: Job Postings are updated daily and remain online until filled.