Office Representative

Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development Build Your Career with a Team That Invests in You Are you friendly, outgoing, and enjoy helping people? Are you looking for an opportunity to build a rewarding career with a supportive team? North Carolina Farm Bureau Insurance in Durham is seeking a motivated Office Representative to join our team. No insurance experience is required—we're looking for someone with a positive attitude, strong communication skills, and a willingness to learn. We'll provide the training and support you need to grow in the insurance industry. What You'll Do Welcome and assist customers by phone, email, and in person. Build positive relationships with new and existing customers. Answer questions and help customers with their insurance needs. Schedule appointments and follow up with clients and lead. Learn about insurance products and help educate customers on their options. Support the agency with customer service, sales, and day-to-day office needs. Maintain accurate customer records and documentation. Participate in training and professional development. What We're Looking For Friendly, professional, and dependable personality. Strong communication and people skills. Positive attitude and willingness to learn. Organized and detail-oriented. Comfortable learning new computer systems. Ability to work well with a team. Previous experience in customer service, sales, retail, hospitality, or a similar field is a plus, but not required . Why Join Us? Training and mentorship provided. Licensing support for qualified candidates. Supportive, team-oriented work environment. Opportunities for professional growth and advancement. Chance to build a long-term career in the insurance industry. Work with a respected company serving the Durham community. #J-18808-Ljbffr