Research and Evaluation Associate

Responsibilities Work closely with program staff and leaders to identify opportunities for improvement and support implementation of quality improvement projects. Assist in the development of evaluation plans, frameworks, and strategies for projects or programs, ensuring alignment with organizational goals and funder requirements. Provide in‑person support to implement and sustain new workflows. Support the implementation of data collection activities such as surveys, field‑based interviews, HIV/STI testing, electronic health record chart reviews, focus groups, participant recruitment, and other data collection methods, ensuring data quality and accuracy. Engage in patient/client interactions via telephone and in‑person to collect data on health indicators and behaviors. Organize community outreach efforts and provide on‑site coordination. Develop and refine performance indicators, targets, and data collection tools to measure project progress and outcomes. Analyze and interpret data to assess program performance, identify trends, and inform decision‑making. Design and implement monitoring and evaluation frameworks for various projects and programs. Produce periodic reports on key performance indicators and impact measurements. Maintain accurate documentation and ensure compliance with reporting standards. Serve as a liaison between internal and external customers, including patients/clients, other FHCSD service staff, and other service providers, to improve patient/client quality of care and flow. Complete all required documentation thoroughly, accurately, and in a timely manner, in accordance with department standards and all grant funder and patient/client insurance requirements. Collaborate with departmental program members on retention and identification of barriers to care (e.g., quality improvement projects, chart reviews). Create standard and ad‑hoc reports using Microsoft Excel. Perform general clerical tasks as assigned, including filing, processing paperwork, data entry, scanning/photocopying, scheduling, and similar tasks. Use discretion during all interactions to answer routine and complex questions, forwarding issues to the appropriate person as needed. Handle confidential and routine information. Perform additional duties as assigned. Qualifications Bachelor’s degree in Public Health, Biology, Social Science, or closely related field. At least one year of experience with health research, community health, or health evaluation; Master’s degree or graduate work may substitute for experience. CA HIV Test Counselor certification preferred or willingness to obtain upon hiring. Current American Heart Association healthcare provider CPR (BLS) certification. Ability to travel between sites and other locations. Valid California driver’s license, automobile, and proof of minimum levels of car insurance as required by California law (recommended limits of $100,000). Acceptable driving record. Strong written and verbal communication skills, including ability to communicate effectively with patients and family members who speak English as a second language. Demonstrated ability to exercise discretion and maintain confidential information. Ability to work well in both a team‑based environment and independently. Ability to work on multiple projects and adapt to changing priorities. Bilingual in English and Spanish highly preferred. Knowledge of statistical principles and methods to describe data. Knowledge of healthcare data commonly created through electronic health records. Critical thinking and logical problem‑solving skills. Attention to detail and high level of accuracy. Intermediate organizational and time‑management skills, and strong motivation to meet deadlines and achieve goals. Reasonable accommodation may be provided on a case‑by‑case basis. Mileage and other reimbursement governed by policy. Benefits Competitive full‑time salary. Retirement plan with employer match. Paid time off, extended sick leave, and paid holidays. Medical, dental, vision, flexible spending account, and life insurance. Employee discounts and wellness programs. Equal Employment Opportunity Statement FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation, gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault and stalking. #J-18808-Ljbffr