Customer Service Assistant 2 - (Intermittent)

Ohio Department of Commerce

The Division of Real Estate & Professional Licensing helps ensure Ohioans' investment in their largest asset - their homes - is a sound one. This includes licensing, educating, and enforcing Ohio laws for real estate brokers, salespersons, real estate appraisers, home inspectors and foreign real estate dealers and homes. Dealers/brokers and salespersons are also licensed through this program.

What You'll Do:

Respond to phone and email inquiries received by the Division's Customer Support Center.
Process incoming mail to include stamping, reviewing for completeness, logging and filing.
Assist with research into customer inquiries
Assist with records, data, documentation and reports
Complete other general office tasks, as needed

Hours scheduled per week will vary dependent on workload.

Intermittent employment is not eligible for benefits.

Qualifications

9 mos. trg. or 9 mos. exp. in office practices & procedures; 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people; 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing; 9 mos. trg. or 9 mos. exp. in operation of personal computer.

-Or equivalent of Minimum Qualifications for Employment noted above.

Job Skills: Customer Service

Apply

Vacancy posted 3 days ago

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