Strategic Finance Manager

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. As a Strategic Finance Manager, you will sit within the Strategic Finance GTM team and play a critical role in driving durable marketplace health across Provider and Patient. This is a highly cross‑functional role for someone who thrives at the intersection of financial analysis and strategic decision‑making. You'll build models, track performance, and surface insights that drive appointment volume, retention, and long‑run unit economics. Responsibilities Serve as the primary Finance Business Partner for appointments reporting — patient churn, provider churn, appointments per provider, net revenue retention, and active patient behavior. Build and maintain functional operating models for Provider and Patient, and drive ongoing budgeting and forecasting processes for the function. Lead deep dives to identify business problems, perform root‑cause analysis, and develop strategies for accelerating progress — monitoring trends, surfacing early signals of de‑averaged performance, and partnering with product, operating, and growth teams to address issues and scale successful behaviors. Partner cross‑functionally to surface insights and support strategic decision‑making. Develop dashboards, reporting, and executive‑ready materials to communicate progress against goals. Qualifications You have 6+ years of professional experience, ideally in a mix of financial services (Investment Banking / Consulting / Private Equity) and highly analytical roles at a fast‑growing tech company (Strategic Finance). You are highly proficient in Google Sheets (advanced formulas) and Looker or similar BI tools and comfortable working with large datasets. You are detail‑oriented and have a “measure twice, cut once” approach when working with financial data. You are excited about AI and how it's reshaping finance, and you actively explore and apply AI tools to drive faster insights, greater efficiency, and smarter decision‑making. You’re excited to work cross‑functionally with the business teams to develop a greater understanding of function‑specific efficiency metrics and help course‑correct where necessary. You take ownership and are a resourceful self‑starter—you proactively seek context, solve ambiguous problems, and anticipate stakeholder needs. You communicate complex insights clearly, tailoring your message for different audiences (finance vs. business/product partners). You thrive in a fast‑paced, cross‑functional environment and enjoy collaborating with Provider, Patient, product, and growth teams. You are excited about joining a mission‑driven company and driving marketplace efficiency and durable growth to improve mental healthcare access. Compensation and Benefits Base pay range: $152,000 - $190,000 (based on qualifications, experience, location). Equity grant may be eligible. Equity compensation, Medical, Dental, Vision coverage, HSA/FSA, 401(k), Work‑from‑Home stipend, Therapy Reimbursement, 16‑week parental leave for eligible employees, Carrot Fertility annual reimbursement and membership, 13 paid holidays and a Holiday Break between December 25 and December 31, Flexible PTO, EAP, Training and professional development. Equal Employment Opportunity Statement We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem—across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E‑Verify. #J-18808-Ljbffr