Manager, Sales Strategy & Planning- Commerce Platform

About the Team Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions. It supports the sales specialist team that focuses on DoorDash Commerce Platform: our company's hyper growth business unit that allows restaurants to enable ecommerce ordering fulfillment for their first-party experiences (i.e., website and in-store). The Platform product portfolio consists of Online Ordering, Tableside Order & Pay, CRM, Mobile Apps, and Websites - all designed to maximize sales for merchants while fitting seamlessly into their existing operations and Brand. About the Role As a Manager, Sales Strategy & Planning at DoorDash, you will lead high-impact initiatives that shape our sales vision and operationalize it at scale. This role blends sales planning (quotas, incentives, forecasting, compensation design) with broader strategy and operations leadership (pipeline rigor, GTM strategy, and long-term organizational planning). You will serve as a strategic thought partner to Sales leadership while driving operational discipline across the organization. The ideal candidate will bring a blend of both strategy and execution – setting the sales vision to enable DoorDash to become a B2B SaaS powerhouse, while driving operational rigor to problem solve and enable our sales team's success. You will own cross‑functional programs end‑to‑end, ensuring alignment across Sales, Product, Finance, Analytics, and Sales Operations to achieve ambitious growth goals. You're excited about this opportunity because you will… Work closely with sales leadership, sales strategy, finance, and product teams to own the development, implementation and administration of new and existing sales incentive structures Lead annual and quarterly quota‑setting processes, ensuring alignment with top‑line targets and product‑level objectives. Drive forecasting excellence and pipeline rigor by building scalable models, dashboards, and performance management frameworks. Become the subject‑matter expert on sales data, sales incentives, while also gaining a comprehensive understanding of the sales process and drivers for each business unit we support Lead cross‑functional initiatives to standardize, automate, and improve planning and reporting processes across the sales organization. Translate complex analyses into executive‑ready insights and strategic recommendations. Anticipate future organizational needs, planning for headcount allocation, territory design, and structural evolution to support long‑term growth. We're excited about you because… You are a high achieving leader with experience in sales strategy, sales planning, strategy & operations, consulting, analytics, or related fields. You have experience leading complex, cross‑functional initiatives with measurable business impact. You are highly analytical and comfortable working with large datasets; strong proficiency in SQL, Excel, and Salesforce preferred. You have hands‑on experience with quota setting, incentive design, compensation modeling, and forecasting. You operate effectively in multi‑stakeholder environments across Sales, Product, Finance, and Analytics. You demonstrate strong ownership, prioritization, and decision‑making skills in fast‑paced environments. You are a compelling communicator who can influence senior stakeholders and align teams toward a common vision. You combine strategic thinking with operational execution – to define direction and ensure disciplined follow‑through. You map complex operational workflows, diagnose data gaps, and architect AI‑driven solutions end‑to‑end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision‑making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI‑curious role; this is an AI‑native operating environment where you are expected to build, test, and iterate continuously. Nice to Haves Experience supporting SMB or B2B SaaS sales organizations. Experience with sales incentive management tools (e.g., Anaplan). Experience designing territory models and headcount allocation strategies. Background in high‑growth technology or platform environments. We expect this position to be filled by 5/13/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well‑being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month). The national base pay range for this position within the United States, including Illinois and Colorado. $125,800-$185,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users‑from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr