Customer Service Rep/Expediter (06286) - 956 Cherry St

Domino's Franchise

Job Description

Company Description

Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that may work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps/expeditors with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.

Job Description

We are seeking a dedicated Customer Service Rep/Expediter to join our team at our 956 Cherry St location in Louisville, United States. In this dynamic role, you will be responsible for providing exceptional customer service while efficiently managing and expediting orders to ensure timely delivery.

Serve as the primary point of contact for customer inquiries, addressing concerns and resolving issues promptly and professionally
Process customer orders accurately and efficiently, ensuring all details are correctly entered into our system
Coordinate with teams to expedite orders and manage delivery timelines
Track orders and provide real-time updates to customers on order status
Collaborate with customers to resolve any order discrepancies or delays
Maintain accurate customer records and update information in the company's database
Identify opportunities to upsell or cross-sell products to customers when appropriate
Assist in making all delicious products we sell.
Assist in keeping our stores clean

Qualifications

Experience in customer service, preferably in a fast-paced environment is a bonus
Strong verbal and written communication skills with the ability to interact professionally with customers and team members
Excellent problem-solving abilities and attention to detail
Proficiency in multitasking and prioritizing tasks effectively
Basic computer skills
Ability to work independently and as part of a team
Strong time management skills and ability to meet deadlines
Experience in expediting is a bonus
At least 16 years of age or older

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply

Vacancy posted 3 days ago

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