Seasonal Customer Service Representative

Enthusiastic individuals will find a seasonal, full-time opportunity as a Customer Service Representative, working remotely from Salt Lake City, UT, where they will manage customer inquiries, provide solutions, and uphold company values while ensuring customer satisfaction. Key responsibilities Serve as the first point of contact for customer inquiries via phone, providing clear and empathetic resolutions Apply critical thinking to troubleshoot issues, approve adjustments, and follow up with customers for complete satisfaction Collaborate with team members to improve service processes and participate in ongoing training for customer service excellence Required qualifications 1+ years of customer service experience in retail, call center, or hospitality preferred Strong communication skills with the ability to de-escalate and resolve issues professionally Problem-solving mindset with a fast and adaptable approach Integrity and reliability, demonstrating ethical support and confidentiality Comfortable working in a fast-paced environment with performance goals