Intern Quality Assurance

Location: Austin, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

This is a Hybrid role in Austin, Texas US.

Position Summary

We are seeking a motivated, detail-oriented Quality Assurance (QA) Intern to join our Software Core Engineering team in Austin, TX. In this role, you will support the validation of software solutions used by state and local government agencies for issuing secure identity documents (e.g., driver's licenses and ID cards), as well as biometric technologies that contribute to public safety.

This internship provides hands-on experience in software quality assurance within an Agile development environment. The QA Intern will assist in executing manual test cases, validating new features and enhancements, documenting and tracking defects, and collaborating with developers, product owners, and QA team members to support high-quality software delivery.

Through this role, you will gain practical exposure to structured testing methodologies, defect management processes, and foundational test automation concepts. You will also learn how to leverage AI capabilities to support test case generation, API testing automation, and test script development, while developing your analytical, technical, and collaboration skills in a dynamic engineering environment

Regulatory Compliance Requirements

CFIUS clearance

CJIS clearance

Must have U.S. Citizenship to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Treasury

Key Areas of Responsibility

• Assist in preparing and maintaining quality assurance artifacts such as test plans, test cases, and supporting documentation in alignment with Thales processes and team guidance

• Execute manual test cases (functional, regression, and integration) under supervision to validate software features and enhancements

• Support the development and maintenance of test automation scripts for new features and regression coverage, with guidance from senior QA engineers

• Learn and use AI-assisted tools to support test case creation, test data generation, and basic analysis.

• Identify, document, and track software defects using established tools and processes

• Assist in validating user workflows and verifying requirements coverage to ensure expected system behavior

• Support release validation activities, including smoke testing and basic regression verification

• Help maintain test documentation, dashboards, and status reports to ensure visibility of testing progress

• Participate in Agile ceremonies (daily standups, sprint reviews, retrospectives) and contribute updates on assigned tasks

• Collaborate with QA team members, developers, and product stakeholders to support testing and quality improvement efforts within identity and biometric solutions

• Work under the guidance of the Engineering Team Manager and QA team to meet project timelines and quality expectations

• Contribute both independently and as part of a collaborative team environment, while developing technical and professional skills

• Perform other duties and learning assignments as directed by the manager

Basic Qualifications

• Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related technical field

• Foundational understanding of software development methodologies (e.g., Agile, Waterfall)

• Basic programming knowledge or coursework exposure in languages such as Python, Java, JavaScript, C#, or similar

• Demonstrated analytical thinking and attention to detail through academic or project work

• Effective written and verbal communication skills, with the ability to clearly document findings and share updates

• Ability to work both independently on assigned tasks and collaboratively within a team environment, with guidance

• Strong problem-solving mindset with a logical approach and willingness to learn, ask questions, and adapt in a fast-paced environment

• Positive team-oriented attitude with the ability to collaborate, receive feedback, and contribute to shared goals

Preferred Qualifications

• Exposure to manual software testing practices through coursework, academic projects, or internships

• Familiarity with Agile development environments and participation in team-based projects or sprints

• Basic exposure to defect tracking and collaboration tools such as Jira, Confluence, or similar platforms

• Introductory experience or coursework using test automation tools (e.g., Selenium, Cypress, Playwright, TestComplete)

• Experience or familiarity with AI-assisted tools for software testing and automation.

• Foundational understanding of APIs, web services, or basic SQL/querying concepts

If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: Expected to report for work Mon - Friday 9:00 - 5:00 CST core hours. Hours needed may increase or vary by fluctuating workload.

Physical Environment: Secure zone on 2nd floor of Austin TX USA location

Travel: up to 15%

Why Join Us?

Say HI and learn more about working at Thales click here.

#LI-Hybrid

#LI-WM1

This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at View email address on click.appcast.io.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

• Company paid holidays and Paid Time Off

• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program