Portfolio Operations Specialist

Job Description

Job Description

Why Work at Mercer Advisors?

For more than 40 years, Mercer Advisors has been helping families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. We deliver the kind of comprehensive care once reserved for only the wealthiest households.

Today, we serve over 42,800+ families across 110+ cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's for two consecutive years, Mercer Advisors is an independent fiduciary legally bound to act in our clients' best interests — always.*

Mercer Advisors offers a workplace that stands apart in the financial industry. More than half of our employees and client-facing professionals are women, reflecting the clients we serve. With a flexible, national footprint, we build our teams around exceptional talent — wherever they are.

Join us and help families amplify and simplify their financial lives with confidence.

* Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here.

Job Summary:

The Portfolio Operations Specialist is responsible for supporting portfolio reporting, account data integrity, reconciliation processes, and operational oversight across multiple custodial platforms. This role works closely with Portfolio Consultants, Wealth Management teams, Portfolio Management Groups, Compliance, Advisors, and technology partners to ensure accurate client reporting and timely resolution of operational exceptions.

The ideal candidate possesses strong analytical skills, attention to detail, and the ability to manage complex data across multiple systems while maintaining high standards of accuracy and client service.

Essential Job Functions for the Portfolio Operations Specialist will include:

• Investigate, analyze, and resolve cost basis and performance reporting discrepancies across portfolio accounting and reporting platforms.
• Perform daily account reviews and reconciliations to ensure the accuracy and completeness of trading activity, positions, and reporting data in alignment with custodial records and reporting systems.
• Conduct proactive portfolio audits and quality control reviews to maintain compliance with Mercer Advisors reporting standards, policies, and data governance practices.
• Review and analyze corporate actions to assess downstream impacts on portfolio holdings, trading activity, reporting accuracy, and account-specific investment restrictions.
• Generate, validate, and troubleshoot quarterly client reporting deliverables, ensuring timely production and resolution of reporting exceptions and data integrity issues.
• Partner with Portfolio Operations, Compliance, Technology, and custodial partners to identify root causes of reporting discrepancies and implement sustainable process improvements.
• Monitor and resolve reporting exceptions, escalating issues as appropriate and documenting findings to support operational transparency and audit readiness.
• Contribute to the enhancement of reporting processes, reconciliation procedures, and data quality controls to improve accuracy, efficiency, and scalability.
• Interacts with client service teams to resolve issues on third-party systems
• Must be able to troubleshoot with creativity and latitude
• Performs other duties assigned as needed

Required Knowledge, Skills and Abilities:

• High school diploma required
• Bachelor's degree from an accredited institution strongly preferred (preferably Business, Economics, Accounting or Finance related)

• At least 1 year of experience in a professional investment management environment preferred
• Experience with Envestnet systems helpful
• Excellent communication skills with a strong ability to prioritize, multi-task and troubleshoot
• Experience with the Orion Advisor Solutions preferred
• Experience with Salesforce, Microsoft Excel, and Microsoft Access helpful

Work Schedule : Monday through Friday, 8:00AM – 5:00PM

Working Conditions: Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station, no heavy lifting over 10 lbs.

Application Deadline : The initial deadline for applications is 10/31/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. 

Base Pay Range

$25—$29 USD

Benefits:

Mercer Advisors offers a competitive and robust benefit package to our employees.   Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following:

• Company Paid Basic Life & AD&D Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
• Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
• Kaiser Medical plans available in California
• Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
• Two comprehensive Dental Plans
• Vision Insurance Plan
• Dependent Care Savings Account for child and dependent care.
• 14 Company Paid Holidays including a full week off at Thanksgiving.
• Generous paid time off program for vacation and sick days
• Employee Assistance Plan
• Family Medical Leave
• Paid Parental Leave (8 weeks)
• Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
• Adoption Assistance Reimbursement Program
• Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more.
• 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option
• Pet Insurance
• Personalized financial planning and guidance from Mercer Advisors professionals, offered at preferred employee pricing

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements.

If you need an accommodation during the application or hiring process, please email  View email address on ziprecruiter.com. This inbox is for accommodation requests only.

For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our  Applicant Notices and Employment Rights .

If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here.
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If you are a resident of Washington State, learn more about your rights under the Washington Fair Chance Act here.