Assistant Director, Fan Experience

Assistant Director, Fan Experience

Athletics Administration - Pennsylvania-Pittsburgh - (26004263)

The Assistant Director, Fan Experience is responsible for the planning, execution, and continuous improvement of in-venue game presentation and fan experience for assigned varsity sports within Pitt Athletics. This role is focused on delivering an engaging, high-energy, and cohesive game day atmosphere that enhances the overall fan experience and drives home-field and home-court advantage.

Primary responsibilities include developing and executing detailed game scripts and run-of-show timelines; coordinating videoboard content, music, and in-game elements; managing sponsor-related in-game inventory; and supervising game day staff and student workers. This position plays a key role in ideating and executing creative elements across highly visible moments, including pregame, in-game breaks, timeouts, and other fan-facing activations.

The Assistant Director will collaborate closely with Fan Experience leadership, creative/video teams, and external partners to ensure seamless execution and alignment with departmental standards.

Additionally, this role will support grassroots outreach efforts, including on-campus and in-community activations, to drive awareness and attendance for assigned sports.

This position will also assist with game day fan experience operations for football and men’s basketball, as well as other duties as assigned.

Job Summary

Develops routine web and print content and marketing. Creates varied presentations for communications team and marketing materials for marketing team. Ensures consistent messaging and maintains University brand and style.

Essential Functions

• Plan, develop, and execute all in-venue game presentation elements for assigned sports, including detailed scripts, run-of-show timelines, and coordination of all in-game elements.
• Manage and execute videoboard content, music, promotions, and on-field/on-court activations to create an engaging and cohesive fan experience.
• Collaborate with creative, video production, and operations teams to ideate and implement high-impact moments across pregame, in-game breaks, timeouts, and other key fan touchpoints.
• Oversee and execute sponsor-related in-game inventory, ensuring accurate fulfillment and seamless integration into the game presentation.
• Supervise, train, and manage game day staff and student workers to ensure efficient and high-quality execution of all fan experience elements.
• Assist in the execution of fan experience operations for football and men’s basketball in addition to assigned sports, including support of game presentation and in-venue entertainment.
• Support grassroots outreach efforts, including on-campus and in-community activations, to drive awareness and attendance for assigned sports.
• Coordinate and execute special events and fan-facing activations tied to assigned sports.
• Evaluate game presentation effectiveness and provide recommendations to enhance the in-venue experience and atmosphere.

Perform other duties related to fan experience and game presentation as assigned.

Physical Effort

Computer work, ability to travel and attend meetings on and off campus. The individual will be required to stand and walk for long periods of time at events and games.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category

Full-time regular

Job Classification

Staff.Communications Specialist II

Job Family

Communications & Marketing

Job Sub-Family

Communications

Campus

Pittsburgh

Minimum Education Level Required

Bachelor's Degree

Minimum Years of Experience Required

Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Additional details about Required Licensure/Certification

Collegiate Athletics experience strongly preferred. An equivalent combination of work and high-level playing experience may be substituted at the discretion of the University.

Work Schedule

Varies

Work Arrangement

On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range

TBD Based Upon Qualifications

Relocation Offered

Yes

Visa Sponsorship Provided

No

Background Check

For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances

The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents

Resume, Cover Letter

Optional Documents

Not Applicable