Accounts Receivable Operations Analyst

What you'll Do: The AR Analyst will actively manage an A/R portfolio of non-standard complex accounts with a focus on root cause analysis identification and resolution to drive customer payment performance optimization and cash flow. This role handles significant high volumes of transactions, which require fast decision-making and a self-starter requiring minimal supervision. This is a critical role in reducing AR exposure by ensuring the assigned portfolio is proactively monitored, and issue resolution efforts are timely, effective and according to company policy and procedure. The ideal candidate demonstrates a commitment to excellence, initiative, adaptability, and teamwork. Essential Functions: Build and maintain strong working relationships with customers, business development teams, and internal partners. Proactively monitor AR aging for the assigned portfolio and take ownership to resolve issues, discrepancies, and customer inquiries promptly. Analyze customer accounts to identify trends, discrepancies, and potential risks while driving process improvement recommendations. Evaluate accounts for risk of non-collection and make recommendations to management for hold, payment plan, or bad debt reserve. Review, research, and resolve unapplied and on account cash. Initiate and lead cross-functional discussions to drive resolution. Support the execution of special projects and ad-hoc analysis as requested by management or based on the need within the organization. Subject matter expert for critical department processes. What Experience and Education You Need: Minimum 3+ years prior experience in AR, accounting, or finance, or a similar function within order to cash. Minimum 3+ years of experience working with large ERP (Oracle experience preferred). Intermediate to advanced Excel skills (vlookup, xlookup, pivot tables). Detail-oriented with strong analytical and problem-solving skills. Strong interpersonal, organizational, and written/verbal communication skills with the ability to work independently. Strong understanding of the order-to-cash transaction life cycle. General understanding of SOX audit requirements in a publicly traded company. What Could Set You Apart: Bachelor's degree (Accounting or Finance preferred) or equivalent work experience. Exceptional attention to detail and accuracy. Proven ability to identify payment trends, analyze root causes, and recommend solutions. Proven ability to multitask and prioritize in a deadline-driven environment. Strong customer service mindset and collaborative approach. Effective problem-solving skills and proactive attitude. Physical Requirements: Requires the ability to sit for long periods of time, with frequent interruptions. Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending. Requires manual dexterity with normal hand and finger movements for typical office work. Talking, hearing, and seeing are important elements of completing assigned tasks. May require travel by automobile and airplane for business. May require a visit to facility operation in temperatures at or below freezing. May carry loads related to travel and occasionally lift, carry, position, or move objects weighing up to 20 pounds. Requires the use of various electronic tools. Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes. Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management. Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws. EOE/AA M/F/D/V DFW. #J-18808-Ljbffr Americold Logistics, LLC.