Assistant Manager/Key Holder

Joseph Jacob Jewelers

Job Description

Salary:

We are looking for a competitive Assistant Managers/Key Holders to help customers identify and purchase products they desire. Management duties to include selling, restocking, and merchandising. The goal is to provide high-class customer service and to increase the companys growth and revenue through sales maximization.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers needs and wants
Recommend and display items that match customer needs
Welcome and greet customers
Manage point-of-sale processes
Actively involved in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Follow all companies' policies and procedures
Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
Operate point of sale (POS) and take payment or obtain credit authorization
Provide estimates for jewelry and watch repairs
Perform business opening and closing procedures as outlined in Policy and Procedures Guide
Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
Complete case counts
Maintain safety and security of location by following all Loss Prevention and Security policies and procedures
Maintain flexibility to work any shift, including weekends, holidays, and overtime
Must be able to perform the essential functions of this position with or without reasonable accommodation
Skills
3+ years of jewelry sales experience
Proven working experience in retail sales
Basic understanding of sales principles and customer service practices
Proficiency in English
Track record of over-achieving sales quota
Solid communication and interpersonal skills
Customer service focus
Friendly, helpful, confident, and engaging personality
Basic administration skills
High school degree
Commitment to excellence, with a passion for jewelry with a desire to succeed.
Compensation is based on experience.

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Vacancy posted a month ago

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